useless AOL response to gold problems
standard scripted reply to welcome screen + other gold problem - does not work now or 2 months ago when i was told to try it - problem is aol - not paid users computers or settings !!!!
Product Support (Product Support, AOL) responded
We appreciate your detailed feedback and we think we might have a couple of solutions for your slow performance.
Please try the following:
Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately.
Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues. This article provides the steps to restart the PC: help.aol.com/articles/restart-the-computer
Enable only the essential startup programs. Multiple programs may have been set to start automatically when a computer is turned on. These programs may cause the computer to slow down, and affect other running applications. For help with… more
bob k. shared this idea · Feb 5, 2018