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AOL Is out of touch and way off the mark.

I post an idea / comment and you guys bury it in some one else's post and then you close it to comments. Why? Because maybe it was true or too close to your comfort zone. Well I will just repost it.

See below:

"Comments are closed"

Herman *****(AOL (since 2000) commented · Delete…
Keep providing AOL Desktop Gold for free and appreciate & respect the loyalty of your users who have stuck with you for many years like me (17-18 years). You will not gain new users by charging any amount for your desktop software. There is better email out there than AOL and you should rethink this and look pass the dollar signs.

Herman ******(AOL (since 2000) commented · Delete…
You are alienating your loyal users by charging a fee for the AOL Desktop Gold. Do you guys think you have a monopoly on email? Some of your loyal users may use your online email but others will just use a different email client (Outlook, etc) or worst yet for you, a different email account (Gmail). Is $4.95 a month really that important to you when you are making tons of advertising revenue already?

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Herman Campana (AOL (since 2000) shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I agree. You should not charge until you get your act together. This is ridiculous. I keep seeing PLANNED and UNDER REVIEW or GATHERING. But nothing happens. You are losing your base, loyal much more than a decade customers, and you don't seem to care by your actions.

  • Alice-Anne Birch commented  ·   ·  Report

    Afraid I have to agree. desktop themes coming soon---disappeared. NOT one improvement!!!

  • bob k. commented  ·   ·  Report

    AOL just does not care about subscribers wishes - they only care about their own biased agenda - they show total disrespect for long time loyal paid subscribers - i really believe that gold will soon cause AOL's demise - aol is now wordt on entire web for content , performance , customer , + tech support - WHY ? -

  • Herman Campana (AOL (since 2000) commented  ·   ·  Report

    I am actually happy now using Mail for Windows 10. No outdated, irrelevant biased news stories, quirky features, or that annoying message, this feature not available or coming soon. You guys better get your head out of your _ _ _ _ _ and listen you your loyal & longtime customers before they are all gone.

  • Anonymous commented  ·   ·  Report

    aol is only interested in pushing their own agenda + advertising on paid subscribers -

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