Tech person, Jack M.) hung up on me. (2/17/2018 about 3:45pm. EST)
fire Jack M.
Anonymous
shared this idea
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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Anonymous
commented
I have had many, many problems with AOL Gold and have reported them without any resolution to my problems. I find that the current way your techs resolve problems is simply to disconnect the call. Is that the service that we are paying for. Time to return to AOL.
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Richard Bergman
commented
I Iove it. Now this is the second time I have been disconnected with a AOL tech. I am on the phone with them then, then get disconnected, without touching anything.
Aside That AOL GOLD is getting worse, every time I turn on my computer, It is a new experience.
You must be Proud of the Engineering dept, for such a Lousy job they are doing. Everything that WAS working is now a new experience.
And the two people I was hung up by are, Aloysius and Elah.