Restore my favorites
Yesterday I had some work done by an AOL tech and today, I have no favorites and my "mark unread" button doesn't work. When are you going to get this new AOL gold fixed? I never had these problems before I switched to GOLD. It ****.
Please make sure you have the latest AOL Desktop Gold version by clicking the “Help” button on the top, right corner of the window, and selecting " About AOL" from the drop-down menu. In the middle of the “About AOL” window, you’ll see the version you have installed.
If the version is lower than 11.0.1648, keep the AOL Desktop signed in for at least 20 minutes then close and reopen the software. The update should automatically upload.
Then run the import wizard by following the steps in the help article below.
https://help.aol.com/articles/aol-desktop-importing-your-personal-information
If the problem isn’t resolved after running the Import Wizard, please call our AOL Desktop Gold team at 1-888-265-3733 for more assistance.