AOL Gold is Awful!
I have been using Gold for a while now because we don't have any choice in the matter. It is terrible. Email is a constant headache.
Writing an email is beyond bad as it wants to throw in spaces where they don't belong and it does not allow you to respond to sections of an email with your own font. It just does what the heck it wants whenever it wants. Also, the desktop shortcut has disappeared several times. I cannot believe how bad this is. Please, AOL, fix the problems with 9.8.2 that were never fixed and bring it back.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.