OK so what part of "I can't" don't you get?
I sent a report yesterday about not being able to cancel an email as well as being able to send mail to my waiting to be sent folder. The words I can't were all over the report. We USED TO BE ABLE TO STOP AN EMAIL ESPECIALLY IF IT HAD AN UPLOAD IN IT!! Now we can't. You took that option away. I have problems with being able to put mail in my waiting to be sent folder, as in I CAN'T. I was going to put about 6 emails with uploaded files to send later, and every time it would start sending, even tho I had clicked send later icon. Therefore, I CAN'T always get mail in my send later file.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.