fix a problem with Data Mask from My Benefits
After i downloaded Data Mask my keyboard was totally scrambled and nothing I typed made any sense. I called support and got an agent who checked to make sure i was an eligible member but after being allowed into my computer proceeded to try selling me another add on to delete unneeded programs. When I refused he then downloaded Data Mask again and told me everything was fine. It was not. I then went to the file and uninstalled the program and the problem was removed. So it looks like there is a problem with the program for some computers. Hope you can fix it as it sounded like a worthwhile thing.
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Anthony Dominick commented
I no longer receive reports from Data Mask and cannot find the prompt to generate a report. Why? At this point I do not know if it does anything. I am growing more and more distrusting of your product. Your product is not user friendly at all.