Why Did I Have to Change My Password THREE Times in ONE Week??
AOL Gold has INSISTED that 1) I reenter my password in the middle of a session totally disrupting what I was doing or 2) I get a "secret code" to enter THEN change my password just to log in. I'm running out of passwords and feel I'm being either taken advantage of or AOL has been hacked and I'm suffering because of it! Or is this punishment for posting here??? STOP IT!
JACQUIE CATALANO
shared this idea
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Gary
commented
THIS IS STILL AN ISSUE!!!!!!!!!!!!!!!!!!! I AM REALLY SICK AND TIRED OF HAVING TO CHANGE MY PASSWORD!!!! I AM A PAYING MEMBER AS WELL AND THIS IS RIDICULOUS!!!! AND EVEN WHEN I CHANGE IT ON MY "DESKTOP GOLD" IT SAYS IT IS NOT CORRECT ON MY PHONE............OMG!!!!!!!!!!!!!!!!!1
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Lynn Miller
commented
3 days in a row AOL did not recognize my password each day I had to get a code by phone. I remember my password. Why is this happening every day now?????
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Lynn Miller
commented
why was I forced to change my password today? for what reason?
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JACQUIE CATALANO
commented
I was forced to change my password three times in one week and then in the middle of a session, something popped up to ask me to resubmit my password to continue my session. I pay for my AOL and feel like I'm being treated like a third world country rather than a customer in good standing! Enough with the bogus "security issues!" Why can't you figure out that ONE password change is enough and having to reenter my password just messes up what I was doing. You have NO idea how insane this "new and improved" software experience is!!!!!!
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ladylovey
commented
why am I forced to change my passowrd??? AOL has changed and taken away all the things members have enjoyed for years and now after trying to sign on I was forced to change my password! I pay for my aol and do not appreciate being treated like a child or prisoner that dictates when I'm told what I can or cannot do!!! I thought it was bad enough that you arranged my Favorite Places instead of letting me do it the way I want...... What next????????