This is the worst aol ever.
I just want to click my name once to sign on not twice. The redundancy is ridiculous. It is so slow to load mail and navigate. This is horrible.
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Anonymous commented
Worst that i have seen in 20+ years as a paid subscriber ! - i think that AOL no longer wants us as customers anymore -
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Anonymous commented
I agree with everything said. AOL 9.8.2 and all previous versions let me select AOL as default mail program. This let me find a picture or document on my drive and with one click attach it to an email. then all I had to do was open AOL and put in the recipient's email address. In addition, it allowed me to choose what size JPEG I wanted to send, small, medium, or large. All of that is now gone. I have asked multiple times for them to add GOLD to the list of default mail programs but no luck. If all of these outstanding issues don't get resolved soon I will be dropping AOL after over 20 years.
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WILLIAM LYON commented
I totally agree.
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Anonymous commented
Every since AOL was sold, it has continued to run it's self into the ground and now if we want to keep the service, we have to pay for it. So sad
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Anonymous commented
Want to be sure you realize that aol gold is STILL annoying! My disrespect for you increases every time I sign on. Is this what you want? YOU NEED to make it faster and more efficient!
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Anonymous commented
Aol was very good until timewarner took over, now verizon. I hope they can do better then there New York telephone service. Timewarner made sure they kept printing time that was so much more need then AOL. If you really thing about it aol could be bigger then amazon today if they put more time and money in to it. instead of trashing it like they did.
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Anonymous commented
AOL GOLD IS THE WORST AOL PRODUCT EVER. LIKE ANYTHING ELSE, SOME KNUCKLEHEAD AT THE TOP DECIDES TO "FIX" SOMETHING THAT ISN'T BROKEN. CAN'T SWITCH SCREEN NAMES MORE THAN TWICE WITHOUT FREEZING UP THE SCREEN. DOWNLOAD SPEEDS ARE HORRIBLE AND NOW I CAN'T INQUIRE TO CRAIGSLIST ADS WITHOUT THE OTHER PERSON SEEING MY FULL NAME. WHY??????
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DANIEL TERRY commented
Add me to the chorus of complaints. Signing on takes too long,
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JOE commented
YOU SWITCHED TO GOLD AOL AND THE SERVICE HAS GOTTEN FAR WORSE,. I CALL FOR HELP AND REACH SOMEONE FROM THE PHILLIPINES THAT IS NOT USING ENGLISH AS THEIR FIRST LANGUAGE. YOU GIVE ME AN AOL VIP CARD WITH A NUMBER....THEY DON'T EVEN KNOW WHAT IT IS. THEN THE QUESTIONS START, WE MUST VERIFY YOUR ACCOUNT....SO EVERYTHING I HAVE GIVEN IS NOT ENOUGH.....MORE QUESTIONS. SO THE VIP NUMBER DOES NOT WORK, IT IS USELESS, YOUR TECHNICAL SUPPORT IS USELESS.....THERE ARE OTHER OPPORTUNITIES TO USE E-MAIL, I DON'T HAVE TO PAY YOU. IF YOU WANT MY MONTHLY MEMBERSHIP FEES.....EARN IT.
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Cheryl commented
I couldn't agree more!!! So frustrating!!!
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steven cooper commented
I couldnt agree more worst ever 20 years ive been on here and you fixed all this stuff that wasnt broke. Whats the difference between inbox and new mail. i have to check both now or what?
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Anonymous commented
I agree. I now have to pay for AOL Gold and I can't even send emails. I keep getting error messages and it is unbelievably slow. It was better when I wasn't paying for it.
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Anonymous commented
WORST FORMAT , PROGRAMMING , PERFORMANCE , TECH SUPPORT , + CUSTOMER SERVICE on the entire internet - WHEN WILL THEY WAKE UP + LISTEN TO THEIR CUSTOMERS ??? ,
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bob k. commented
PLUS AOL does not care or try to improve this TERRIBLE situation at ALL -
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WILLIAM LYON commented
9.0 VR was the best version. That was as good as AOL ever got.
AOL ... PLEASE ... bring back '9.0 VR' as an OPTION for your customers.
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Anonymous commented
Have to agree with the previous comment. I was beginning to think it was just ME but I see there are many, many more annoyed users out there!!
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Dennis Diehl commented
this is a terrible service. I have been with AOL for 25 plus years ! I hate this new online program it has so many problems. Where is my list of addresses that I used to have on aol from sent and received emails ??????