What's the point in removing features for paying customers?
Still not having received photos and messages sent from not only my own phone but those of family members from nearly a month ago, I decided to message my phone from my aol mail yesterday. I got the message but my phone informed me that "this user does not support replies" so, for years as a free member I was able to receive messages from my family to my aol mail, but now that I am a paying member again I can't?
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.