AOL Virus Protection and other "services"
One of the AOL technical "experts" assured me that the virus protection and programs for stopping worms, etc., are perfectly reliable and WOULD NOT INTERFERE WITH MY PREFERED VIRUS PROTECTION, TREND MICRO. So when my hard drive crashed I took it to Geek Squad and was told the AOL product was the culprit and to get it off immediately. After $300 and a new hard drive I would suggest you make sure your technical people know what they are talking about.
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MARGARET HULSE
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I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.