My account locked up with a voice and someone trying to save an exe file to my computer.
On 2018-06-27 at about 1:15 Eastern I was creating an email when a voice told me not to close my account, that my account was dangerously compromised. At the same time a save window came up with an exe file. I could not x it out. I could not cancel it. Everything else was unavailable. This had happened one other time. I immediately did a hard shut down and came back up and ran C Cleaner and Malwarebytes. This is disturbing that they can get through your controls so easily so lock up my computer. I thought you would want to know. Thanks. Hope you can fix this threat.
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I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.