Why can’t we access old email on our PCs instead of having to log into AOL Gold?
I spent over two hours with your techs today trying to make sure that I could download my archived AOL emails to my PC. I have 20 years worth! Only after the full two hours did they finally admit that there was no way to download them on to your PC. You can only access them from inside the desktop software. AOL has effectively taken ******* of thousands of my emails. They’re doing this to everyone. In an age where we’re all the more concerned with our personal privacy, how can AOL justify this? The only possible reason this is happening is so that you continue with your monthly subscription just to have access to past emails. Come on AOL. Do the right thing. Let us download our OWN emails to our OWN PCs. 2018 is about options ... You want to know what your tech told me today? “You can always print your old emails out.” AOL, just how far behind other email providers are you? Do something before it’s too late.
Nick G
shared this idea
You can now save a copy of your emails as a PDF or Text file on your computer, which can be accessed outside of the AOL Desktop Gold.
To do this, open an email from your mailbox, then click on File on the top left and select Save from the drop-down menu. You can type a name for the file in the “File Name” box, select the location where you want to save it, and finally click on Save in the bottom right.
Please note that you can save one email at a time.
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s
commented
We need to be able to save a copy of emails in our actual computers and not just in AOL so they can be retrieved as needed. Why would this be any different than saving a photo to our computer?