Tech Support
Called tech support yesterday to report problem of not being able to select Icons to go on the toolbar--only can ue a heart.
The tech did not know of the problem even though many, many people have complained about it. I foolishly let him have control of my computer and he promptly screwed up(deleted several) the entries I had on my tool bar. He asked if I had a tape backup of my system at which time I ended the session. Pls hire competent people.
I am now in the process of adding back all the entries he deleted even though they are now all represented by a Heart.
Bill Bray
shared this idea
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Anonymous
commented
AOL tech support is a complete farce
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Anonymous
commented
NO tech support at all would be more helpful then what AOL is now offering -
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s
commented
Choice of AOL icon is available, however sites have their own icon are the ones not working. For instance, when saving Amazon, it should show as a white box with a black "a" logo. Plus every sign on, icons move position and don't stay where they were last put. So every sign on, they have to be rearranged. This is an all new problem since the last update.
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JUDI MCINNES
commented
You can now change the icons in your upper toolbar. Right-click on the present icon up top, choose edit, wait a moment and then see many icons (scroll down to see all). Click on the icon you want and save it. I was able to change several icons I like for my own upper toolbar. Good luck!
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s
commented
I have spent the last 5 hours of my life (3 of those on the phone with Tech Support who couldn't fix either) with the exact same issue.