Same problems.
Delay in saving drafts, then multiples are saved. Freezing -- often in the middle of sending an email. In the past, when we downloaded a new AOL upgrade, it was seamless. Everything worked. Gold has been a huge problem. Instead of combining my comments with other complaints, how about fixing things? Your tech people can't seem to help. It has been almost a year since this version was forced on us, and there was been very little improvement. How about admitting you made a mistake?
RONALD FLORA
shared this idea
Please send us a crash report in order for our engineers to look into the issue you are experiencing with the software freezing. To do that, please follow these steps:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
3. Type a short description of the problem, and click Send.