My Data Export/Import
Found My Data in settings by accident. Was very happy to see an Export/Import for mail, etc. Had old emails in Gold on one computer so did the Export to transfer to a new desktop. The Import is now taking over three hours!!!! And it's still not done!!!!! I'm going to let it run just to see if it really will import all my 9.8.2 emails. Really shouldn't take this long. The Export also took a very long time. This needs some work.
I’d like to have one of our Technical Support agents assist you with this. Please call our AOL Desktop Gold team at 1-800-827-6364.
Import data from previous computer did not work. Export file put into usb storarge and brought into new computer. But folders and saved emails not visible. Fix it and give instructions for this problem!
Nels Palm commented
Am trying to export my email so I can have a backup of it as I will be upgrading to Windows 10. It used to be easy when you could copy the Organize folder. Export has been running for over an hour and only 7K has backed up. Should I abort and start over?