Go back to the old way. Set up AOL letters to be larger. Do something about 1/2 email I never get. I am slowly using other email addresses to move out of AOL. I have been using this service for years and I must agree with all the complaints being sent to you. I may lose $31 bc an email ***** sent me did not get through. Have you gotten too big? Sometimes less is more. Keep it simple and fix what is broken before making changes.
Sue West shared this idea
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.