Copying Address Book
I need to copy a voluminous address book to my desktop. Is this option available? If so, how do I accomplish this? Cris, one of your techs, tried to help me for more than an hour, but to no avail.
Case number: 07435190
Unfortunately the AOL Desktop Gold does not have an option to export the Address Book, but you can do this by going to AOL web-mail.
To export your address book from AOL web-mail, go to mail.aol.com from an external browser, and log in, then follow these steps:
1. From your AOL Mail inbox, click Contacts in the left panel.
2. Above your list of contacts, click More | Export.
3. Select your file type – If not sure, select CSV.
4. Click Export.
don cashour commented
Thad Woodruff commented
Need a way to back up AOL email address book.
When I recently tried to delete one name from a group in my address book, the system deleted every address in that group.
I had to manually re-enter 193 names and addresses.
We desperately need a way to back up our AOL address books.
(I called AOL tech support when this happened but they were unable to recover my missing email address book entries.)