Skip to content

Tell us how we can improve your AOL Desktop Gold experience.

← AOL Desktop Gold

Restore the old spam settings. Now we only have one setting.

First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Comments are closed An error occurred while saving the comment
  • Anonymous commented  ·   ·  Report

    Restore old settings AND address book. I don't know mail contacts addresses by heart!!!! This is also saying that my email is invalid!

  • LYLE MALDOON commented  ·   ·  Report

    I agree. It was so simple for 20 years--RECEIVE ONLY MAIL FROM ADDRESS BOOK NAMES INTO INBOX. ALL OTHERS WENT TO SPAM. NOW ALL INCOMING MAIL IS SPLIT BETWEEN INBOX AND SPAM WITH ABSOLUTELY NO, NO, NO CHOICE OF WHY. LET'S GET BACK TO SIMPLE--MAIL FROM NAMES IN ADDRESS BOOK GO TO INBOX. ALL OTHER MAIL GOES TO SPAM. HOW MUCH SIMPLER CAN IT BE???? AOL IS READY TO GO OUT OF BUSINESS--I AM BEGINNING TO LOOK AT GMAIL AND YAHOO, AFTER BEING WITH AOL FOR OVER 20 YEARS.

  • Sonia Lazaruis commented  ·   ·  Report

    AOL HAS DESTROYED AND LOST MY EMAIL ADDRESS BOOK...I AM DESPERATE TO FIND IT ???

  • Robert Degen commented  ·   ·  Report

    I AGREE WITH YOU before my mail and spam was ok till aol adjusted it now i cant block mail unknown senders and my spam inbox gets full esp at night time i wake up and get all sorts junk spam i use to be able to set blocks on all spam before aol sucks for messing us up i emailed them 1000 times and get a runaround

  • Theda Gallegos commented  ·   ·  Report

    Fix the spam control! I will decide what is SPAM not AOL. AOL Gold is not Gold for sure. This is the worse programming AOL has ever done. What a mess you have made!

  • Anonymous commented  ·   ·  Report

    i agree totally! You charge now for much less !! Spam controls are a joke! Thinking very seriously about using my gmail account and dropping aol!!

  • Anonymous commented  ·   ·  Report

    restore old settings. I can't stand that I get close to one hundred emails each day from unknowns that I have no interest in. Formerly I was able to get emails from only those in my address book and that is what I want

  • LARRY SLAVENS commented  ·   ·  Report

    It would be REALLY nice, if AOL would simply block anything from (.uk). That's where just about all of my spam comes from. If they won't block it, let the user decide which addresses to just DELETE, not send to a SPAM folder. I like to keep things cleaned out but the (.uk) **** makes that almost impossible.

  • Anonymous commented  ·   ·  Report

    Please bring back the old spam settings! Over the last week I have been bombarded! I am getting close to 70+ a day! This is ridiculous! I have had my aol email address for over 20 years and this is how people know to reach me so I can't just change so easily. . . please make improvements!

  • Anonymous commented  ·   ·  Report

    REINSTATE THE OLD SPAM POLICY!!!!

  • Old Gold commented  ·   ·  Report

    OATH is killing you guys. They don't care about customer satisfaction.

  • Old Gold commented  ·   ·  Report

    I hate AOL and will be looking around. Now I can't send my group mail except 40 at a time my list is 110. Many changes and AOL doesn't listen so good bye. I pay for mine and was told how valuable I was what a mess you have caused me.

  • Linda Humphress commented  ·   ·  Report

    I hate the new AOL. Need to do something about it or go back to old AOL. I'm having trouble with my deleted e-mails going to SPAM folder. Also, new incoming e-mails are going there. I can't find where there are settings or key words for this folder. AOL is not worth the money.

  • Robert Degen commented  ·   ·  Report

    YES AOL BEFORE UR ADJUSTMENT MAIL AND SPAM SETTINGS WORK FINE BUT NOW IT DON'T IVE BEEN COMPLAINING TO YOU AT AOL 100 TIMES OR MORE BUT YET YOU GIVE ME THE RUN AROUND I EVEN PUT IN A BUG REPORT SEVERAL TIMES BUT ZERO ACTIONS FROM AOL IS THIS THE WAY YOU TREAT LONG TIME AOL CUSTOMERS I TOLD YOU ITS AN AOL SOFTWARE ISSUE I SAY FIRE THE TECHS WHOM MESS IT UP FOR US ALL >THE " OLD SAYING GOES IF IT WORKS LEAVE IT ALONE" SO REVERSE YOUR MESS AND RESTORE OUR ORG MAIL/SPAM SETTINGS

  • Lois commented  ·   ·  Report

    I agree!!!!!!!!!!! I just cleared 161 spams that shouldn't have gotten into my in box. What is wrong with you People at AOL. Do you work for someone who spams! You really want me to switch to google, right!

  • Anonymous commented  ·   ·  Report

    it seems they took away our block unwanted mail very sneaky wise. now i can't block all their d--- ads and i get around 40 spam ads a ady and now they are creeping into even my regular mail. i have emailed them over and over and aol only cares about the ads, i'm gonna part with aol soon i think..they lied and made people pay and then took away more..we should talk to a lawyer..false advertising

1 2 … 31 33 35

AOL Desktop Gold: Mail

Categories

Feedback and Knowledge Base

(thinking…)