bring back the old AOL.>.. that did not have all the emails going to spam... this is critical to my business and loss of clients due to your company being incompetent. this should never happen that new email should go to spam.
All you are linterested in lis ADVERTISING BUSINESSES... NOT CARING ABOUT YOUR CUSTOMERS WHO PAY FOR EMAIL EACH MONTH.

I'm asking that you put back a Spam button that isn't "hiding" so it's a reminder to check this folder more often. By the time I remember to look at my Spam Folder I've got hundreds of spam emails to wade thru to see if there might be one or two that aren't spam. Please put a Spam Tab on the top along with tabs for the Inbox, New, Old, Sent, & Search Mail. Thanks

I am seeing all comp;laints that I personally have as well but there is no response - I agree I am paying $13 a month and your product is not meeting the standard that it represents.

Your spam block mail used to have other windows instead on only one...Allow from people I know, Block all others. Now one saying, write the e-mails you want blocked. I might have 50, 60 ,70 unwanted e-mails in spam that I want blocked and I have to go to each individual e-mail and copy them and paste it in the one window... What if I have 50,60, 80 unwanted ones I'm spending more time blocking my mail then using my computer for other things. I pay for this AOL Gold ????? 15 years on AOL and this happens????

I agree with all that you have said. This is ridiculous.

I totally agree with the above comment. I am looking for an alternative to AOL. Too much bs and less functional. My biggest complaint is the huge number of hours I lose when I write within your platform rather than doing in word processing software and than copy it in groups (addresses), title and email content into a blank email. I lost at least 3 hours today with the AOL induced deletions and overwrites, formatting ****. I just lost another large email that was ready to go except that what I copied into what I had typed in an aol email overwrote what I would have sent although I had purposely added blank rows and moved the cursor so that aol couldn't ***** it up.
I was wrong and am now rewriting the whole content as a Word document before using AOL again. Your text software for emails absolutely sucks, sucks sucks! I'm being kind -- I didn't spell sucks in all bold caps, but I was tempted. Now I'm leaving to write my email as a Word document and will get back to you later with it, but am also definitely looking to terminate my AOL lack of service.

I used to block spam by entering both email addresses but more important various words that are common in spam

The words are now Gone! I agree that we are getting Less now paying $60 a yr Vs when it was free

Why am I paying for this garbage

New AOL really sucks

Bring back old mail system...this will cause us to leave AOL after all these years....very frustrating

As everyone is saying on the Spam Controls, it is Absolutely Ridiculous, that we have to pay for ****** protection. My spam folder is excessively full and I get spam in my New mail folder, so much for Spam Controls. Even more so, if you attempt to read an article/story you are at risk of linking with spammers. With their new way of "Clicking"... NEXT, your chance of hitting spam is high. AOL has shifted their priority to the advertisers, opening the door to the spam. Subscribers should be #1. Are you listening AOL.... I have another account elsewhere not being used, I could easily jump ship. Sincerely, A Long Time Subscriber.....

I think maybe AOL is selling email addresses.

Go back to the old system where you could list "words" or "phrases" that you did not want to receive.
If you have to have just one, how about giving us the ability to just write the part of the address that comes from the left of the "@". My spam list runs 25 units long every day. The part from the left of the "@" is only four different companies, but each entry is different (to the right of the "@". It is impossible to type in all the spam entries.
Better yet is give us a button (on the spam page) that says: "Move all these messages to the spam blocker."

Also, what is with all the spam emails. I never had so many spam emails. I might have two email and twenty five spam. Something should be done about that. We should have better control of spam.

When you offer a topic to be viewed, it would be nice if you could get to the point. I'm not happy with the idea that I have to go to next page, next page, and next page before I finally get to what I was interested in.

I absolutely agree and am incensed at the erosion of features we used to enjoy. Instead we are given useless "Benefits" that are really only designed to hook us into some service and then start charging additional fees for them.

Spam control is a core, basic requirement. Listen to the people you are serving!

I am getting as much as 100 spam mails on some days and a lot every day. It keeps increasing.
The blocking feature as it is now does not work! There should be a way where we can block each spam mail one at a time when we get them in our spam folder. I am even getting a tremendous amount of spam in my new mail. It this feature is not addressed and resolved, AOL is going to lose lots of customers!

I agree, please restore the old spam settings please. Every Single Item of my Emails are going to the Spam Folder. Thanks!

Lisa

Set up the spam folder with a tab at the bottom that says BLOCK. Click on the tab and send it to the address block file. Why is that so difficult. Good grief.

I'll agree with everyone else... we're paying for a service, that the majority are not, and yet we can't regulate e-mail spam, with certain keywords as we've always been able to in the past. Free e-mail through others continues to look more appealing every day.