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Restore the old spam settings. Now we only have one setting.

First you took away stationery and vast choice of fonts, emojis, etc. Then you changed how mail is set up (from new, old, sent, spam, deleted mail to current style) and the Spam settings from numerous choices to only one (blocked). it seems the longer we continue to PAY for AOL Gold, the less we are getting for our money. I see by the Feedback that I'm far from alone in feeling AOL Gold does not seem "golden" to your PAYING customers.

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JAMES AND SANDEE PORTENGA shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    REINSTATE THE OLD SPAM POLICY!!!!

  • Old Gold commented  ·   ·  Report

    OATH is killing you guys. They don't care about customer satisfaction.

  • Old Gold commented  ·   ·  Report

    I hate AOL and will be looking around. Now I can't send my group mail except 40 at a time my list is 110. Many changes and AOL doesn't listen so good bye. I pay for mine and was told how valuable I was what a mess you have caused me.

  • Linda Humphress commented  ·   ·  Report

    I hate the new AOL. Need to do something about it or go back to old AOL. I'm having trouble with my deleted e-mails going to SPAM folder. Also, new incoming e-mails are going there. I can't find where there are settings or key words for this folder. AOL is not worth the money.

  • Robert Degen commented  ·   ·  Report

    YES AOL BEFORE UR ADJUSTMENT MAIL AND SPAM SETTINGS WORK FINE BUT NOW IT DON'T IVE BEEN COMPLAINING TO YOU AT AOL 100 TIMES OR MORE BUT YET YOU GIVE ME THE RUN AROUND I EVEN PUT IN A BUG REPORT SEVERAL TIMES BUT ZERO ACTIONS FROM AOL IS THIS THE WAY YOU TREAT LONG TIME AOL CUSTOMERS I TOLD YOU ITS AN AOL SOFTWARE ISSUE I SAY FIRE THE TECHS WHOM MESS IT UP FOR US ALL >THE " OLD SAYING GOES IF IT WORKS LEAVE IT ALONE" SO REVERSE YOUR MESS AND RESTORE OUR ORG MAIL/SPAM SETTINGS

  • Lois commented  ·   ·  Report

    I agree!!!!!!!!!!! I just cleared 161 spams that shouldn't have gotten into my in box. What is wrong with you People at AOL. Do you work for someone who spams! You really want me to switch to google, right!

  • Anonymous commented  ·   ·  Report

    it seems they took away our block unwanted mail very sneaky wise. now i can't block all their d--- ads and i get around 40 spam ads a ady and now they are creeping into even my regular mail. i have emailed them over and over and aol only cares about the ads, i'm gonna part with aol soon i think..they lied and made people pay and then took away more..we should talk to a lawyer..false advertising

  • Corky commented  ·   ·  Report

    I also want you to restore the old spam settings. What you have available for us to use today is not useful at all.

  • Jereld Reeder commented  ·   ·  Report

    SPAM SETTINGS - WHY DID YOU CHANGE???

    Spam Settings have been changed to only ONE option, that is to block mail from the Sender Filter. The old spam settings allowed you to receive mail from addresses I specify. This feature is very useful. With the new spam settings, I will now receive ANY mail, not blocked. And no, I can’t be blocking all these unknown emails; they change constantly.

  • Anonymous commented  ·   ·  Report

    PLEASE, FOR GOSH SAKES !!! TAKE THIS "OATH" CREW AWAY FROM THE PROGRAMMING. THEY ARE SO SCREWING UP A GOOD THING. THEY DON'T **** ABOUT WHAT THEY'RE DOING. DO YOU PEOPLE EVER READ ANYTHING YOUR CUSTOMERS ARE SAYING ??????

  • Anonymous commented  ·   ·  Report

    I have used AOL for years. As a matter of fact, goes back to the middle 90s. Only service I have ever used, but now looking at g-mail. I have sent e-mails out to our church for years, never having any problems with number of recipients. Now all of a sudden, I have to subdivide the list into small groups, so the spam filter will not block it going out. At one time you could get it changed so they would not block you, now I was told to put it in smaller groups and it will go, and I have to pay for this. I wonder if there is one of the old CDs floating around that I could load an old AOL and use it. Thin ice!!!!!

  • san commented  ·   ·  Report

    confirming email deletes must have some idiots idea. Of course I want it to take twice as long to delete some ****** emial, NOT. Stop it now.

  • Anonymous commented  ·   ·  Report

    I agree that AOL is getting worse every change. I can not, and will not continue to use it if I have to confirm every email I try to delete. I have been on AOL since you had to pay for it originally (on dial up) and only had one screen name. I do not need a bunch of junk like emoji's, colors, or a large number of fonts. The reason I pay for it is because I hate the monochrome interface of my gmail, and other email accounts, and using AOL through mail.aol.com. Please fix it, and consider less ad density, cookies and other **** that makes the experience of using AOL something that I regret having to pay for. WOW - read the terms of service - you obviously do not value your members!!! I also hate the changes you have made to the SPAM settings.

  • yo yo commented  ·   ·  Report

    Now I don't get SPAM in my folder at all since the filter now only can BLOCK senders and the rest of the garbage goes right to the INBOX.. WTF???

  • Anonymous commented  ·   ·  Report

    How interesting that if I access AOL via Outlook that the options for stationery and more emojis are there. Accessing AOL through AOL Gold .. no stationary, limited emojis and absolutely no art options for birthdays, holidays, etc.

  • Anonymous commented  ·   ·  Report

    Also why do I need to click twice to get rid of unwanted or deleted mail? Service is getting worse and worse. If I wasn't so entangled with my AOL id being used in hundreds and hundreds of other accounts I would stop using AOL now!

  • Anonymous commented  ·   ·  Report

    I totally agree with the other commenters. I used to get 3-5 spam emails. NOW I get 50-100 each day. I tried manually blocking some, but there is only one allowed. How can this be? Correct this ASAP.

  • tim commented  ·   ·  Report

    Now, youve just changed something again? Now I have to make 2 clicks to get rid of unwanted mail? WTH

  • tim commented  ·   ·  Report

    yes,,Aol has screwed us again! the mail is ****! about ready to jump!

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