Why do you all put an app out there and even help us download it, but when we decide we don't want to keep it, refuse to help get it off?
I tried AIL one point had help from AOL to download since it would not work for me. Friend of mine had his laptop stolen so now all of his passwords can be used by the thief. So I decided to get rid of one point. Ran the uninstall, system said was successful. However it is still there and pops up routinely. Your help desk told me yesterday this is not an Aol problem you need to contact the other company. Why?
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Gary Shuler
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