address book:
Prior to 'Gold', 1. we could drag and drop an email address from the address line to the BCC line with ease. Now not so.
2. the old version let us amend or adjust the auto-filled address with a slight change. Not so now. I deal with lots of addresses that are 20 characters long with only the first couple of letters dif between recipients. Why can we not simply make that change without retyping the entire address.
3. and the actual address book was all screwed up. Why did you change all our contact info?
4. What IT idiot thought up all these unnecessary changes?
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