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Ever since I went to AOL Desktop Gold I'm getting a lot of ad e-mails and **** e-mails and I'm not very happy about it!!

Ever since I went to AOL Desktop Gold I'm getting a lot of ad e-mails and **** e-mails and I'm not very happy about it, especially since I'm paying you. Also, there's no easy way to block these sites without opening the e-mail. Please respond with a solution.

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Anthony Bimonte shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

The best way to resolve this is to mark the emails as “Spam”, that way you can train the spam filter to better identify unwanted emails in the future. You can also block specific senders by going to the Mail menu on the top left, and selecting “Block Unwanted Mail” from the drop-down menu, then adding the senders emails address in the Sender Filter’s block list.

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  • Frank Steele commented  ·   ·  Report

    I HAVE HAD AOL FOR ALMOST 30 YEARS BUT I HATE THE INCLREASE IN SPAM EMAILS! IT WOULD MAKE SENSE IF AOL allowed more than 3 BLOCKED DOMAINS on that list. I get countless spam from the SAME DOMAINS. We should be able to put ALL the spam into BLOCKED DOMAINS!!!!!

  • Frank Steele commented  ·   ·  Report

    BLOCKED DOMAINS: I HAVE HAD AOL FOR ALMOST 30 YEARS BUT I HATE THE INCLREASE IN SPAM EMAILS! IT WOULD MAKE SENSE IF AOL allowed more than 3 BLOCKED DOMAINS on that list. I get countless spam from the SAME DOMAINS. We should be able to put ALL the spam into BLOCKED DOMAINS!!!!!

  • Karl Franklin commented  ·   ·  Report

    Today 10/1/25 @ 12:10 p.m. Central Time in USA, I clicked on AOL's article #10 of #47 about Bronny James reportedly recovering from cardiac arrest, experts available for comment. I immediately received a full screen Malware warning and I quickly unplugged my computer and was able to avoid getting locked-up. AOL needs to look into this.

  • KERRY WRIGHT commented  ·   ·  Report

    Please block emails that show up in my Spam folder with the following construct: New_Offer_ID(5numbers) and the domain changes.

  • Judy Vaughn commented  ·   ·  Report

    Stop with all this spam. 100 to 299 a day is ridiculous. You did not use to do this

  • KEN BECKER commented  ·   ·  Report

    PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

  • KEN BECKER commented  ·   ·  Report

    PLEASE ALLOW FOR MORE THAN 3 DOMAINS THAT CAN BE BLOCKED IN SPAM CONTROLS

  • KENNETH MALONE commented  ·   ·  Report

    I agree with this. I spend more time blocking Spam that I do reading my emails or surfing. It has gotten so bad I am thinking of canceling my account.

  • ALAN B COX SR commented  ·   ·  Report

    Enough with all the SPAM. You started about 2 months ago dumping SPAM. Enough is enough.

  • LES KONOPKA commented  ·   ·  Report

    hello, i cannot stand the non stop spam anymore i'm getting 50-100 a day does anyone know how to shut the email off like the old version was able to

  • Robert Degen commented  ·   ·  Report

    get rid of the spam folders iam getting to much spam daily and very tired of it

  • Dwight commented  ·   ·  Report

    Is there a limit to how much spam I can block? I've recently added a couple of persistent addresses to my blocked list, but they are still coming through. Help!

  • RONALD FLORA commented  ·   ·  Report

    AOL -- are you even listening? What are you planning to do about this? And don't say "call tech support". That doesn't help. Yesterday I had over 30 SPAM emails. Do something!!!

  • IMOGENE G. BOSEMAN commented  ·   ·  Report

    Improve on the SPAM settings...I get between 35 and 50 pieces of SPAM daily!!!!!

  • VERL BELL commented  ·   ·  Report

    My complaint is about MAIL/SPAM. I see that this issue is rated #1, and this is for the specific reason that it is NOT just "I" having this uptick of SPAM emails. I called and talked to a Tech. Support associate less than a week ago. It seems strange to me after talking to a tech. support associate that those number of SPAM emails drastically increased from two or three a day, to at LEAST thirty (30) per day. Is there an "insider" at the AOL server, deliberately playing with our MAIL INBOX/SPAM folder. It takes ONLY one "insider" at the AOL server to ramp up our receiving spam emails. The solution I was given was to change mt password, which I have done repeatedly ad nauseam !!! To me, this is an internal issue with some demented AOL associate doing this on a regular basis on many paying AOL membership people.
    I've talked with several Technical Support people over the past six months to a year. And, it seems very strange to me, that those SPAM emails increase drastically after an AOL technical support associate takes remote access to my computer by utilizing BOMGAR !!! WHY?!?!
    I am NOT making this up, AOL. AOL is having a problem that many paying AOL members are having on a daily basis.
    FIX THIS ISSUE NOW, TODAY ......... PLEASE !!!!!!

  • RONALD FLORA commented  ·   ·  Report

    Up to 27 spam emails since last night. I'm getting more and more every day!!!

  • RONALD FLORA commented  ·   ·  Report

    No 2 have the same address, so it's difficult to add them to my "blocked" list. AOL -- What can you do about this?

  • RONALD FLORA commented  ·   ·  Report

    AOL -- You responded to a previous complaint about all the spam emails to add the addresses to Block Unwanted Mail. That's not possible to do when they all have a different address. I am getting more and more every day. Can't you do anything?

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