STILL NO CONTACT AS WAS PROMISED BY PHONE REP! Still (see below) same problems and nothing done to correct whatsoever! This I pay for. WHY?
STILL NO CONTACT AS WAS PROMISED BY PHONE REP! Still (see below) same problems and nothing done to correct whatsoever! This I pay for. WHY? Can I please get some help in getting this corrected now and/or contact me if needed to get it done? Waited weeks and called in on several occasions. Get promise's that are broken only; to date!
*****@aol.com &/or HOME PHONE IS ** *** ****
From: ****@aol.com
To: Tester.desktop11@aol.com
Sent: 2/23/2019 9:52:07 AM Pacific Standard Time
Subject: AOL Desktop Gold error logs - 11.0.2174 gm
Somtimes passwords or user names wll save and not be recognised. When signing in they appaear at first then on sign in will dissapear and ask to be reentered. They are saved in Browser. Have called many times without help. Suppose to get call or contacted back and never happens last case#08709285 on 2/17. Your people when calling have spennt lots of time on computer trying, with no results at all. PLEASE HELP!
Cobrand: en-us
OS: 10.0.17763.0
64 bit: True
ServicePack:
CPU Name: Intel(R) Core(TM) i5-6400T CPU @ 2.20GHz
CPU Speed: 2208
CPU cores: 4
Total Mem: 12288 MB
Available Mem: 8062 MB
Available PageFile: 9898 MB
Manufacturer: HP
Model: 510-p026
Screen Resolution: 1280 x 720
Screen depth: 32 bits
Disk Free Space: 883866660864 bytes
Version of Flash: N/A
Anti-Virus: Windows Defender
Stuart Milgrom
shared this idea
I would like to have one of our Technical Support Agents investigate this. Please call us at 1-888-265-3733