Reporting AOL Software Problems
I had reported a technical problem about printing from the AOL software that was diagnosed by your technical team as being a bug in the AOL software. Today, when i followed up on the problem with technical support, I was told I also had to report it as a "bug"! Why would I (the customer) have to report something "twice" that had previously been been determined to be an AOL software problem???? That should be handled internally within your support group!
12th
ranked
Jack S.
shared this idea