Why do I have to click on email twice to get it to open? This has just started. New glitch?
Why do I have to click on email twice to get it to open? This has just started. New glitch?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
MARLON YANKEE commented
Email is slow to open often requiring a second double click to open. This just recently started, so I believe it's a result of the recent change.
-
TIMOTHY REESE commented
This problem has been reported as a bug as well.
-
TIMOTHY REESE commented
When opening an email, an ad will appear but the email message won't. One needs to close the email and open it again to see the email content... along with another ad. Shameful, AOL.
How long does it take to remedy this nuisance? I reported the bug a couple of weeks ago. Support said it had been elevated to the appropriate level. -
MARSHA KAPLAN commented
Me, too!
-
TIMOTHY REESE commented
AOL, how is acceptable for the ads to load on an email, but not the email's content? I'm beginning to feel a bit of disdain for the companies who's ads preclude my email's content.
-
TIMOTHY REESE commented
Warning: Someone is sending an email with a link to supposedly fix this email issue with a warning that email will be discontinued if you don't update your mailbox. I called AOL. This is a SCAM.
-
TIMOTHY REESE commented
Warning: Someone is sending an email with a link to supposedly fix this email issue with a warning that email will be discontinued if you don't update your mailbox. I called AOL. This is a SCAM.
-
TIMOTHY REESE commented
AOL has no problem loading the adds, but can't seem to load the email content. NASTY!
-
JOHN FORNEY commented
I'm now having the same problem. You'd think that an operation like AOL could fix this annoyance. What gives, AOL techies?
-
TIMOTHY REESE commented
As of about a week ago, when I click on an email I get a blank form. I have to close it and click on it again. This is a ridiculously redundant process.
-
Carl Scott commented
Have to click more than once to open mail
-
Carl Scott commented
Have to click more than once to open mail
-
Anonymous commented
I also have to click twice, then have to click on "allow xx to open" This started in July 2020.