Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3075 results found

  1. Forums and Facts

    Whenever I post information where people on the forums can actually find out the truth about something........newspapers, archives, government sites......you monitors continue to delete it. WHY? If it is some out and out BS by people posting on the forums the monitors do nothing. EITHER YOU WANT THE **** FACTS/DOCUMENTS/ETC. OR YOU DON'T? Every **** time I post something it is deleted! YOU NEED AN ADULT MONITOR NOT SOME ********* KID OR RIGHT WING NUT.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  2. AOL -- how about listening to the business people who have complained and make AOL business friendly again?

    There seems to be a lot of us out here. Do these loyal customers no longer matter to you? We do pay you a fee every month. I know, you will "merge" this with another post and close comments.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  3. I have real concerns re: instability of aol gold

    I've been with AOL for over 20 years, but I'm very concerned about the lack of stability with aol gold. The last week of aol activity has been very frustrating. Here's what I'm seeing: 1) I sent an email to a friend,
    a copy to myself, and he called me a minute or two later. I told him about the email and he said 'Yep, I got it!' This is great! My email disappeared when I clicked 'send,' BUT I have yet to receive MY copy and there is no entry of the email in my 'send' part of the…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Admin →
  4. Give us back what used to be AmericaOnline not Oathonline.

    A monthly fee? Okay, I get it...but to start charging for email controls, and ad free AOL...Whats next charging for favorite places? Any customers that I deal with from now on that want me to set up an e-mail account for them will not be directed to AOL e-mail and more important AOL GOLD.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  5. I was told by Sophia K, to let you know I thing the new sign on screen I am seeing is not as good as the old one@! ! !

    I think you need to consideer going back to something that at least resembles the old screen I am used to seeing and is more useful

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  6. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Admin →
  7. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  8. Please add a flag to the emails as before. They were very useful!

    I think it's self explanatory and I was told it might be put into a new update.

    Also please send an email when you update a function that we might find useful. Especially if it might not be obvious at first glance.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
  9. Not so much an idea, just a wrong error msg.

    When clicking on an image in an email.. (not sure if attached or embedded, as shows both names at bottom and image in the email)
    Got on twice on two different images..

    I get a web page with this error msg.
    GAH!
    DEFAULT Report ID: webjas-vae192-20180622-224942-
    Service Error
    There was a problem handling your request. An unspecified error has occurred.

    Yeah, I know, I shouldn't click on embedded images ;-) ..

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  10. How about the ability to create and view profiles for those who opt to c

    hat every once in a while? After all, isn't this social media?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  11. When downloading files

    The old Desktop 'remembered' the previous location. Gold resets after every download to my 'Windows Download directory' ..

    1 - LET ME set the default directory
    2 - LEAVE the previous directory path alone! Don't reset unless I DO IT.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  12 comments  ·  Admin →
  12. import address book and favorites

    I cannot import my address book into gmail or my favorites into Internet Explorer. Some of us use additional email accounts other then just AOL for email. I guess AOL holds back on this to try and keep you from giving up the paid AOL ?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  13. Please tell Cris Cuomo that we have 3 borders north,west and south that have to go by our immigrating like Grandparents did.

    Do you know if you are Canadian and get caught for drunk drive it is conceded a Felony, and we know a person that happen to person and is NOT ALLOWED IN THIS COUNTRY.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  14. Deleting emails

    I have to verify every email before deleting. My hands are bound with arthritis! I am desperate and looking at other Carriers! Help!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  15. BE ABLE TO REACTIVATE AN OLD ACCOUNT!!

    I have 1,000 of dollars invested in Apple music that's tied to my AOL account. And once it's been used and it deactivated you cannot reactivate it. Apple said that's the only way to get my music back. This is the dumbest thing I've ever heard of that with AOL it deactivates after 90 days of not using it and cannot be restored no matter what. Pathetic.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  16. Spell check options

    Bring back the "remove all" spell check option when sending emails

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  17. How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!

    How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!How DARE you put a pop up ad on my sign in screen? HOW DARE YOU!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Other  ·  Admin →
  18. misinformation

    Misinformation: false or inaccurate information! This is all AOL is capable of pushing on its subscribers. AOL is run by brain dead, self-centered, egotistical, maniacal babies. According to AOL, "it has been reported that 2 plus 2 equals 5"!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  News  ·  Admin →
  19. Reinstatement of Blocked Email

    Reinstate the blocking of ALL emails when I am on vacation. You are charging for it now!!!!! Ridiculous!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  20. JUST DID IT !!!!!!!!!!

    after almost 20 years as a Paid AOL customer i just quit - unbelievable how aol has deteriorated in past year plus - can't sign in , can't arrange favorites , email total horror story , BIASED non journalistic amateur reporting , non existent ignorant useless tech support , welcome screen does not load + when it occasionally does it is inaccurate , dated , + useless , aol does not listen to or care about it's customer base , any changes to GOLD have been negative + user unfriendly , + i could go on +on - the only…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base