Skip to content

AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

3075 results found

  1. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  News  ·  Admin →
  2. TOTAL FUTILITY

    to think that this forum , tech support , report a bug ,or anything else related to AOL is going to do anything for the long time loyal subscribers with all the ongoing , numerous GOLD problems - they are showing a disrespectful , do nothing approach to the problems they have willfully created for their users - been months now + nothing positive has been done -

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  4 comments  ·  Admin →
  3. member having problem editing message to the aol desktop gold

    member having problem editing message to the aol desktop gold applicatio. everytime member copy text thru microsoft word and paste it to the aol desktop gold body it is not letting the member edit the format of the text and spaces are not manageable to the way the member want it to be. it is much better for the application to show more professional messages especially when sending it to the clients.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  4. Unable to permanently set my Mail and Address Book size on same screen as in old version.

    Bring back feature enabling users to permanently set the Mail Page & Address Book on same screen as in previous version. Currently a time waster to have to adjust Mail Page size and then click to bring up Address Book each time PC is re-booted. Also, Address Book can only be adjusted to a certain size unlike the old version which did not cause the Address Book to infringe on my mail page. Currently an ad appears on my mail page where I want my address book to appear.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  5. Infected web source reported by Bit Defender

    INFECTED WEB SOURCE 6/4/18... 21ND TIME!
    The application aoldesktop.exe accesses a web resource http://192.34.60.214/alert/ch/?a5b1583ce3ead10tfn1b5b1583ce3eb12=+18665378595&c5b1583ce3eb550ftfn1d5b1583ce3eb94=(866)%20537-8595 that has been detected as infected. The web resource has been successfully blocked and your PC is now safe.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
  6. I want more screen to play pogo games, but I cannot change the window settings. The stuff at the top takes up too much room -- needs to be

    Make changing the size at the top of the window easily changed. It's too big and makes the page too small to play games without minimizing them. Won't open for me to change.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  7. Here's an idea...

    Instead of always responding that an idea "has been merged" with a similar post, how about just fixing the **** thing.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  8. aol desktop gold

                                                            FOR AOL
    
    • COPY AND PASTE AN ARTICLE – A PORTION WITH GIANT LETERES, AND A PORTION REGULAR WHY?

    • SOMETIMES AFTER SENDING AN EMAIL, WHEN I COPY AND PASTE A IMAGE, IAM GETTING THE PREVIOUS IMAGES INSTEAD THE NEW ONE…

    • DOUBLE voices WEB PAGE …

    • ABOUT BLANK

    • COPY PASTE AFTER SENDING THE EMAIL, I DON’T SEE IT – JUST A SMALL BOX WITH AN X UP LEFT CORNER

    • CURSOR FREEZEENG FOR A FEW MINUTES AND RELEASED HIMSELF AFTER THAT…

    • WHEN I SWITHC FROM ONE USERNAME TO ANOTHER, INSTEAD TO GET THE NEXT USER NAME I AM GETTING AGAIN THE PREVIOUS ONE…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  9. Maybe.....

    if I keep hollering about those damned BIG video ads in the bottom right corner, someone will get a clue and knock them off. I shut one down and the **** thing comes right back again. Does anyone even pay attention to feedback? Rather than read some material, I'll just quit and do something else. Maybe it is time to ditch AOL.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  10. 4 + HOURS THIS MORNING TO SIGN ON TO GOLD !!!!!!!!!!!!!!!!!!!!!!!!!!!!

    either screen does not load or does not respond - sometime get error message 118 , sometimes instantly get message connection is timed out , sometimes get message that my account can not be retrieved - for over a month it has taken multiple attempts to sign on - reported on report a bug daily for weeks ! - the problem is with AOL , not my equipment - DO not ask me to call your incompetent , useless tech support , it is futile + i am frustrated enough with GOLD -

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  11. Please stop trying to sell me AOL Antivirus software and Computer Checkup each time I call in for Technical Assistance

    It seems that every time I call for Technical help, just before the Tech signs off, they try to sell me an AOL Software package. I don't appreciate this pressure when I am already paying a subscription fee, and I already have AOL Antivirus software.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  12. IS

    AOL doing anything to correct MASSIVE problems with GOLD ? - not ONE noticeable improvement in MONTHS - maybe they are hoping all the long time paid subscribers will just quit + go away - tech , customer service , this forum + report a bug are a total joke - AOL just does not care - this thread will probably be merged into another that is totally unrelated to topic + hidden - just another slap in face of their users !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
  13. I want to see an AOL that really works.

    I keep waiting for this amazing "GOLD" to be the solution to everything and have been patient ... yet, it's taking forever and is very unsatisfying. the LATEST has been any emojis or emoticons in emails i receive are merely letters - i.e., - \uD83D\uDE18\uD83E\uDD17 - what is THAT? then sometimes my emails freeze while i'm composing and go black. and i have to control/alt/delete to get things to start up again. i'd like to be able to COMPRESS my mail again. I'd like to put my email screen names (5) in the order I want vs. alpha as you've…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Admin →
  14. Somehow I thought the meeting in North Korea would actually be in AOL news?

    It seems if the news doesn't meet with AOL's line of thinking - they don't bother to provide any information. Even something as important as a meeting with North Korea

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  News  ·  Admin →
  15. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  16. AMAZING AOL CAN GET AWAY WITH THIS.

    THEY OBVIOUSLY DON'T GIVE A ****. EVEN THIS FEEDBACK SECTION IS A MESS.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  17. Get rid of SigFig!!!!!!!!!!!!!!!!!!!

    Replace SigFig with something that can reliably, consistently, and timely report on stock market results.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  18. fix it

    fix it I can't even do my surveys you charge for this junk and it ain't worth it

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  19. Please remove Yanda.com

    Please remove Yanda .com not happy with what I'm seeing on my aol.com desk top

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Admin →
  20. Excel table lines are no longer preserved, along with other formatting.

    The former AOL Desktop products maintained Excel table lines and other formatting. Email is not tweeting, with short blurbs of mere text. Excel is a standard format around the world so I don't appreciate Gold not maintaining the former standard of AOL Desktop. This is very crude and compares to some very early browser from the 1980's in not being able to preserve the formatting from an Excel table.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  1 comment  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base