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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3075 results found

  1. New Weather Screen Format Sucks!

    Well AOL, you messed up yet another page. The weather page sucks now. You chose to throw in a huge ad/commercial box, while decreasing the size of the weather box!

    We come to the weather page to see the WEATHER, NOT ADS! Make it so you don't have to increase the page size to actually SEE what the screen is supposed to actually be about.

    The weather should be the focus of the page, not the advertising, contrary to what your marketing department says!!

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  2. For all AOL apps. A user defined auto delete for emails with the ability to flag an email that you want NOT to delete automatically.

    A user defined auto delete on email with the ability to flag an email NOT to delete automatically if so desired. If you are concerned then deleted emails can go into a transition deletion bin from which they can be retrieved within X number of days before the trash is taken out.

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    Reviewed  ·  1 comment  ·  Admin →
  3. Allow me to post an opposing view to AOL

    Allow me to post an opposing view to AOL

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    Reviewed  ·  2 comments  ·  Admin →
  4. When I click on one email, it brings up many things I don't want to see at that time.

    I just want to see one email at a time, not the info on AOL.

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    1 comment  ·  Admin →
  5. Need to create a PFC folder in Desktop Gold, how do I do that? I can't find instructions anywhere. It used to be a simple thing to do.

    Need to create a PFC folder in Desktop Gold, how do I do that? I can't find instructions anywhere. It used to be a simple thing to do.

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    Reviewed  ·  0 comments  ·  Admin →
  6. Improving Linux compatibility of installer with latest Beta versions (.net 4.8 won't install)

    Hello everyone from Germany,

    AOL was my first ISP back in 1998 and I thought of what has become of this old classic.

    I learned about the Beta site and thought I'd give it a try on Linux using wine (wine is not an emulator).

    Unfortunately the installer crashed right away when it was trying to install .net 4.8.

    I posted the following but for this
    https://bugs.winehq.org/show_bug.cgi?id=54735

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    Reviewed  ·  0 comments  ·  Admin →
  7. print option not a direct option on Aol gold

    blank white page visible with a photo of a printer in the middle
    AOL Gold not printing directly like other applications

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    Reviewed  ·  1 comment  ·  Admin →
  8. Change to new email signature, with previous version of AOL Mail.

    I use an older version of AOL Mail. I have an e-mall signature with this version. I want to change to another signature, but it appears I must first "sign-up" with AOL Gold and pay a monthly fee. Really? I have had an e-mail signature for years with the older version without a fee, but now, if I want to change to another "signature", that will involve a monthly charge, really? This isn't critical, but it is important for enjoying my email experience. Thanks, but no thanks.

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    Reviewed  ·  0 comments  ·  Admin →
  9. settings

    Not to click twice to open e mails that would a little. thank you

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    Reviewed  ·  0 comments  ·  Admin →
  10. Create Kids Only Account

    Please create a Kids only page again. Back in 2003-2007 AOL had a KOL account for kids and teens on the AOL gold desktop. Bring back Radio KOL this format would be talk show.

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    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  11. I was locked out of AOL until I agreed to pay $7

    I was locked out of AOL until I agreed to pay $7 for who knows what. I have no clue what excuse was made to pad up my monthly bill and I have no clue what I'm paying now. I have opened a case.

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    Reviewed  ·  0 comments  ·  Account  ·  Admin →
  12. Welcome screen size

    As of Monday, 03/20 the size of the welcome screen changed so that the page forward, or backward indicators (< & >) are below the visible screen. This is a pain. Put it back the way it was before this "improvement".

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    Reviewed  ·  0 comments  ·  Admin →
  13. There is no "Manage" at the bottom of AOL Favorites. How do I save them? How do I open saved Favorites? I need some infor on a saved file

    There is no "Manage" at the bottom of AOL Favorites, so I can't save or retrieve files. How can I open a saved fav file????????????????

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    1 comment  ·  Admin →
  14. what happened to my jimandbrendalane@aol.com account. It disappeared?

    When I choose sign off and hit change user name Jimandbrendalane is no longer there?

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  15. Posting feedback or reporting a bug

    There should be a way to attach a screenshot when either posting feedback or reporting a bug. It would make things a lot more easier.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  16. aol desktop gold writing to hard drive

    Looking at the disk activity under resource monitor, under task manager, I can confirm that aoldesktop.exe is writing to the hard drive.

    What is the software doing? It'd be great to get more info about what is going on exactly. The only theory that I have is that the software makes a backup so in the event that the browser crashed, having a the browser recover your info would seem like a good idea.

    I think aol 9.8 had this and most browsers do. There should be an option to customize aol desktop gold writing to a hard drive.

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
  17. Scroll Bar Needed

    When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.

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    Reviewed  ·  1 comment  ·  Mail  ·  Admin →
  18. mail filter

    3-11-2023
    Please/thanks.
    From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
    Am using windows 10, desktop, edge, & paid AOL desktop gold.
    AOL is automatically modifying/updating/changing my AOL daily.
    Tell me exactly what these daily modifications are accomplishing?
    Today I have Revision 11.0.4060
    Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
    1. The add/create filter move to folder, displays Trash as a selection folder.
    2. Settings – mail, displays move to recently deleted, not trash.
    3. My mail folder displays recently deleted folder
    4. My filter selections are always for my mail trash folder.
    5. I always want to see…

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    Reviewed  ·  0 comments  ·  Mail  ·  Admin →
  19. When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab.

    When I click the print tab a box pops up identifying the printer. Please have the curser automatically snap to the" yes" tab. This makes printing a lot easier and saves time.

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    Reviewed  ·  0 comments  ·  Other  ·  Admin →
  20. AOL Breached in December 2022 and members not told

    Inform all members of breaches immediately so we can change our passwords. McAfee informed me in February of the system breach. A lot of Email contacts can be affected in two months. I have since changed my password twice

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    Reviewed  ·  0 comments  ·  General  ·  Admin →
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