AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1464 results found
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AOL has gone to pot
I spend too much time waiting for something to happen. I click on a tab and wait. I try to scroll, and nothing happens. I get messages that AOL is not responding. It is extremely annoying. This used to be a good site, but I don't know if anyone gives a **** any more. Clean up your act.
Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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Why
Why does my Email occasionally drop the last few days of new mail? Happens on sent and old mail too.
Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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My emails are being sent without my address. Just from aol.com. Please fix this. They go in spam
Not a new idea. A complaint.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Small images I end in emails arrive as broken images
I am a graphic artist and need to send small images to customers. I have been sending them to myself to test them and when I get the test email the images are broken. They are all under 10,000 bytes. Why is this happening? It is ruining my business. Pls reply. This is important. Also, the few times they did open they have a resize box so I can't use them because I can't get rid of the box.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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Blue circle dance has to stop or AOL will be uninstalled forever. Been with AOL for 30 years ********@aol.com is me...
Technical support refers one to Spain and an English man who tries to fix it and then wants you to buy 2 other services - close to $300...wtf
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Email is not working properly at present time. Please advise
Fix the email error
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Double Emails
Every time I write an email, one blank email is behind when I send it... Fix this, is been like that for long time.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Security question answer should never display in clear text
When recently signing onto AOL Desktop Gold with one of my secondary screen names, I received a pop-up that stated there was "unusual account" activity and it required the answer to my security question. When I typed that in, it displayed that answer in "clear text" when in fact it should never display a security answer in clear text.
Let me put you in touch with a technician to see exactly what’s causing this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I will be looking for another mail server as you have made everything time consuming and that is not good customer service.
I will be looking for another mail server as you have made every procedure time consuming and I do have other things to do then check spam file for what you throw in there and to delete mail that takes hours to do because of the way you set it up. This is really poor customer service. Most of the time mail won't open, mail can't send due to some unknown error, graphics are eaten up, what a mess you have created!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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UPGRADES TO GOLD
MY MAIL, SAVED ON MY PC, WAS LOST WHEN YOU UPGRADED GOLD TODAY BUT IT HAD AN ERROR IN THE UPDATE AND WOULD NOT OPEN. MICROSOFT MESSAGE WAS THAT A FILE WAS MISSING SO I SHOULD UNINSTALL AND REINSTALL GOLD. I DID THAT AND GOLD NOW OPENS BUT EVERYTHING IS LOST EXCEPT MAIL NOT YET OPENED--THIS SHOULD NEVER HAPPEN
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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How can I download a new AOL. The AOL I have now isn't working properly.
The free AOL I'm using doesn't work properly. How do I download a free newer version
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get it Fixed to start with.
When I post a picture or image and send it or someone sends it to me all I get is a little box nothing there. What the **** can't you guys run a program for a week without a problem. I pay for a service that is ****, Every week it is something new going on. Just get the mail fixed where we can post, pictures, images or tags and be able to send them.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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My best friends emails now go into spam no matter what I do
My spam has been fine till 2 days ago. Now AOL is putting all new mail from a good friend in spam. This is a friend I email with heavily daily. Been emailing with her for over 10 years. I keep marking the mail as "this is not spam" but it does not help. Please fix this. I think your last download did this. She is in my address book. This should not happen.
PLEASE FIX THIS. I CAN'T TAKE MUCH MORE FROM AOL. ONE THING AFTER ANOTHER.Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.
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im geting this msg when i log on to AOL, is it LEGIT? "we were not able to process your subscription payment. Please take a few minutes to
im geting this msg when i log on to AOL, is it LEGIT? "we were not able to process your subscription payment. Please take a few minutes to update your payment method for your impacted service(s) to ensure that your AOL account does not risk suspension or to pay any outstanding charges." ... i have same credit card, no change here?!.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Embedded Images
All of a sudden all embedded images in email are not showing up. I belong to some graphics groups and this situation is unacceptable! If it's not fixed immediately I'm gone.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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chat room
Every time I go into a chat room after I type a few sentence I get frozen out. I need to go out then back in then it happres again. This happens on both my computers. Any suggetions
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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AOL needs to stop pushing software on its customers. One just ruined my computer hard drive.
Years ago I had purchased Systems Mechanic, discovered it didn't live up to its performance and I canceled it. Then last year, AOL representative pushed hard for me to buy the new version, saying it would really help me keep my computer running well. Yesterday I had done a memory defrag that recommended several passes. Then right after I noted suddenly I could no longer transfer files from my C drive for a weekly back up session. I have a contract with HP Smartfriend and the tech support did an excellent job in trying to get my file transfer working…
I would like to have an expert technician investigate this. Please give us a call at 1-800-827-6364.
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My Husband died 3/17/19. How do I cancel his account?
My husband who's account name is ****@aol.com passed away on 3/17/19. How do I cancel his account?
Please let me know via email using my ****@aol.com email account.
Sincerely,
Kathy K**
We are sorry for your loss. Please contact one of our agents at 1-800-827-6364 to help you cancelling the account.
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