AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1465 results found
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HELLO DOES ANYBODY WORK IN THE REPORT A BUG SECTION ??
YES DOES ANYBODY WORK IN THE REPORT A BUG SECTION OR WHAT ?? AM I WASTING MY TIME OR WHAT ?? I WROTE FIVE LETTERS AND MY HUSBAND HAD WRITTEN ABOUT OUR AOL E-MAIL SECTION...EVERY TIME GO GO TO A DIFFERENT DATE AND SAVE THE E-MAIL IT KEEPS POPPING UP TO THE TOP OF THE WHOLE PAGE TO CURRENT DATE INSTEAD OF STAYING ON THE DATE YOU WERE AT...I WOULD LIKE SOMEONE TO FIX IT ON BOTH OUR E-MAILS THIS HAS BEEN GOING ON FOR SOME TIME AND YOU GUYS STILL DO NOT FIX THIS....IF THAT BUG SECTION DOES NOT…
In this case, let me put you in touch with one of our AOL Desktop Gold Technicians to look more into this. Please call at 1-888-265-3733.
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how do I delete addresses from blocked mail list
Unable to delete address in blocked mail I specify. Can not add any additional blocks due to being over limit. I NEED TO BE ABLE TO DELETE SOME OF THE ADDRESSES! PLEASE!
I’d like to have one of our Technical Support agents investigate why you are unable to add email addresses. Please call our AOL Desktop Gold team at 1-888-265-3733.
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You sent me a 2 minute survey but after answering these and I click submit the computer locks up
Fix the problem
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Trouble signing in and the "ReCaptcha" continues on and on and on. Never had problems with AOL before the upgrade
Trouble signing in and the "ReCaptcha" continues on and on and on. Never had problems with AOL before the upgrade. Make it easy to use again!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Stop requesting an Adobe Flashplayer update
Whenever I go to Settings or Help there is an alert to update to the latest version of Flashplayer. The latest version is already installed on my computer, and is updated regularly. When are you going to put together a real Tech Support team that doesn't include idiot kids from India or Pakistan, who only know how to play games on their cell phones. AOL has really gone off the deep edge.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Deleting mails in my computer and samsung phone
Deleting mails in my computer and samsung phone. Just asking if it's possible, when deleting mails using my computer it should also automatically delete mails in my phone as well so I wont have to manually delete the mails I deleted using my computer. Please see case - 05023272. Thanks!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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my contact names are no longer under the column that says contact names
the emails are now under contact names column when they belong under screen name column. the phone numbers if given should be under phone numbers columns.
all of the above have been totally destroyed and i no longer can find the contact name attached to the email or screen name column . Where are all my many, many contact names that I can not fiind. It is totally destroyedI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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it takes 5 to 10 minutes to get signed on. It takes 20-30 attempts with mouse. HELP
Help to get signed on. It takes 5-010 minutes. It takes 20-30 clicks with mouse. Please help. GOLD stinks.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Hi , My contact list has been wipe out since last week , can not send email without my contact list . I need my contact list back . Please h
My contact list is wipe out since last week . I can not send email without contact list . Please help how to get the contact list back .
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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why am I not able to use the aol computer check up that I have paid for years
not able to use computer check up
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-800-827-6364.Our experts are available 24/7 by phone.
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NORTON DOES NOT SUPPORT AOL WHY
NORTON DOES NOT SUPPORT AOL WHY IS THAT
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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PASSWORD????
i FORGOT MY PASSWORD.... WHAT IS IT?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733 to help you retrieve your password. Our experts are available 24/7 by phone.
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I am an American. Why are most of the news headlines related to Canada. How do I change this to US news?
I am an American. Why are most of the news headlines related to Canada. How do I change this to US news?
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mouse forward and backword buttons do not work like they did in other versions like 9.7. When will this be fixed?
Mouse forward and backword buttons do not work like they did in other versions like 9.7. When will this be fixed? Mouse works fine everywhere except in the Gold Desktop.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Browser will not show my updated graphics
If I create a new graphic with a new name it shows on my web page right away. If I rework an older graphic and FTP it keeping the same file name the change does not show. However, If I copy that graphic from my web page, even tho I can't see the changes, the new version shows when I put it into an email. I can not change over 1000 file names for various reasons. I think this is happening because the old graphic is "stuck" in the old version of AOL? ALSO...., when putting graphics into emails they…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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browser can not open many URL's
browser can not open many URL's. Why are you telling me to clear my footprints and then you close the comment?? You tell me to clear the footprints with most things I complain about. I ALWAYS clear my browser right away with any problem I encounter. I also at times sign off AOL and even restart the computer. But any problem I have still exists after all of that. Please....STOP TELLING ME TO CLEAR MY BROWSER and address the real problem!
If you still encounter this issue call us 1-888-265-3733. Our experts are available 24/7 by phone.
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unhappy!
My scan does not work with my AOL Gold HELP !
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Somthing is wrong with a lot of your setups that you have on gold aol and it is terrible.
if I have a letter I am writing and I have another page up I am trying to send out it will place this into the letter I am writing, you can't have multiple pages on your screen, it messes up all the time. AOL 9.8.2 never did this, you have really ruined AOL program Go back to AOL 9.8.2 it was great in my book, loved it, I hate this AOL GOLD, looking for another program to replace AOL GOLD so I don't have to deal with your aol gold any longer. Just so terrible, what's so hard in…
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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Conversations at the end of news articles are not working
I have the following checked off to receive emails on, yet I have never received an email when any of these took place:
1: You're @mentioned in a comment
2: People like your comments
3: Someone replied to your commentAlso, there are no instructions to add your logo/picture to the comments you make.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Flexibililty of font
The names in my email address seem so skewed, it is hard to discern what what I am looking at.,
I would like to have an expert technician investigate this. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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