How can we improve the AOL App?

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PLEASE got back to the old email format. It was very user friendly. At least allow us a choice of we want the new one. It is awful!

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1086 comments

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  • Patricia commented  ·   ·  Flag as inappropriate

    Go back to old format. Sometimes this one will not open messages or switch folders correctly.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I HATE this new format!!! my emails slip away and revert without my doing so, harder to find anything...I could go on and on.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I dread using this new app because it is not user friendly. It selects the wrong videos, it switches between individual emails to the news section. It's awful!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I hate that when I go back in to check for new emails all the ones I deleted or moved to saved file are all back where they started from.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can't stand this new format l don't even receive a lot of my emails and it's nearly impossible to search for them. One of the reason l have stayed with Aol is because it has always been user friendly and efficient but with this new format not at all I'm very disappointed.

  • Anonymous commented  ·   ·  Flag as inappropriate

    this new format/layout sucks! I hate it. NOT user friendly, it's confusing. I refuse to check my emails on my phone till this is fixed.

  • KSip commented  ·   ·  Flag as inappropriate

    emails are getting lost and I am starting a new job and its total virtual.... I seem to be loosing emails- GO BACK TO OLD FORMAT!!!!

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can't access my old emails and have accidentally deleted important emails. can't deal with is any more

  • United overseasa commented  ·   ·  Flag as inappropriate

    WELCOME TO UNITED OVERSEA BANK. THAILAND!! unfortunately wе are unable to reply to your e-mail at the moment. UOB bank will answer your e-mail as soon as possible. Kind regards Customer Service

  • Anonymous commented  ·   ·  Flag as inappropriate

    most customer unfriendly action. finally I am going to drop AOL and the ridiculously high monthly fee. can't believe they are so stupid

  • Kayla commented  ·   ·  Flag as inappropriate

    this new format sucks. you can't search for anything. if you move to trash it is like lost. wtf.

  • Anonymous commented  ·   ·  Flag as inappropriate

    support return to old format. New format fails to exhibit full content heading of mail.

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