AOL App For Android
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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
750 results found
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why does the app ring like an old phone ever new email ? very annoying
phone rings every new email
Hi there, you can turn off notifications in the AOL app, here’s how: https://help.aol.com/articles/enable-notifications-in-the-aol-app-for-android
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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If you notice your emails are going to the Spam or to the wrong folder, it might be because of a faulty filter redirecting your emails to different folders, other than the Inbox.
If you’ve set up filters, the settings may be routing some emails to the Spam. You can review your filter settings in AOL Mail and edit or delete any incorrect filters.
Also, if the emails are going in your Spam folder, please mark them as ‘’Not Spam’’.
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my email indicates that I have 11 messages all the time. Before I upgraded to a new phone, email would indicate the actual # of messages.
how can I get actual # of messages to show rather than "11"?
Hi there!
Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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Hi there!
Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
Hope this helps!
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I lost fondersi with this cell phone update and need them to be retreived. Please reply to this comment
lost files/folders with update
When emails/folders go missing in AOL Mail, it’s often due to a few simple things; either the message is in the wrong folder, your third-party mail client’s settings, or your account was deactivated due to inactivity. For more info please, visit our help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
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Search or filter messages in the AOL app and you’ll be able to instantly find the message you need, even if you’re on the go. Here’s how: https://help.aol.com/articles/search-and-filter-messages-on-the-aol-app-for-android
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In order to switch between accounts, please follow these steps:
1. Tap on the AOL icon in the upper left.
2. Tap on the account you wish to view.Hope this helps!
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Do not like the changes. All my good emails are being sent to spam, etc. Every time you try to improve things you make them worse.
Emails all bring sent to spam
Hi there, we are continually making changes to improve your experience. For advanced settings, go to mail.aol.com on a desktop computer and create filters under Mail Settings. You can filter incoming mail to go into Trash or Spam.
Learn more about Mail Settings and Spam in this help article: https://help.aol.com/articles/aol-mail-spam-and-privacy
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I cant find all of my contacts. not liking this set up at all
where are all of my contacts ????
To access your Contact List and Groups go to your desktop mail by going to mail.aol.com :
1. Tap on Contacts on the left menu.
Hope this helps!
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Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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find qualified capable developers...adding to my numerous previous greviences now my location is incorrect & I cannot fix
as ur new android app continues to deteriorate it has no functionality in geo-location ... since yesterday I've suddenly moved 3 miles away...
AOL delivers info like news, weather, sports and search results to you based on your location. To get these personalized features, first turn on the location settings for your device, then allow the AOL app or a mobile browser (like Firefox or Chrome) access to your current location. More info here: https://help.aol.com/articles/enable-location-settings-on-your-mobile-device
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Please uninstall/reinstall the email app or remove and re-add your account to it. If the issue persists, please turn your phone off/on and switch between data and WIFI.
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I have a couple of troubleshooting steps for you that should resolve this issue:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data. -
Dadurch, dass ich AOL nicht mehr mit Outlook verwenden kann , muss ich alle Anhänge von Handy auf den PC übertragen. Einfach nur Schrott.
Outlook Anwendung wieder herstellen
Hi there,
Please follow these steps: https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in
Thank you!
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Hi there,
Can you please send us what error are you receiving when trying to download attachments?
Thank you!
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I can no longer save my emails in folders which is really frustrating. I try to save the email to a folder and it just stays in my inbox.
please let us move our emails into folders
Sorry to hear about your experience. Please try the following actions: uninstall the app, restart your mobile device and reinstall the app. Keep us posted if you encounter any other issues.
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Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Lastly, switch the internet connection from WiFi to mobile data -
Sometimes my mail will not load. It has been frustrating.
This app needs to be more consistent in loading mail. Sometimes it works, and tonight it will not let me read any mail. It is frustrating!
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data -
Fix your Android search engine!
You can't use the search engine anymore on Android
Sorry to hear that you are having a bit of trouble with the App. To resolve this, please try the troubleshooting solutions below:
1. Clear the app’s cache
2. If you’re signed in, tap the Settings icon, tap Manage Accounts, then tap Edit, tap Remove
3. Restart your mobile device
4. Uninstall and reinstall the app with the latest version
5. Lastly, switch the internet connection from WiFi to mobile data
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