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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
131 results found
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E-mail blocking system
Every day I receive dozens of uselss American spam E-mails which all begin with "contact@.." followed by a different address for each one. Apparently the only way I can block these E-mails is to block each individual message which would take hours. A simple one step by which all E-mails beginning "contact@..." can be blocked would be very useful and timesaving
22nd ranked -
die Option zum Anzeigen der Anzahl der E-Mails im Spam-Ordner
In der Vergangenheit wurde die Anzahl der Spam eMails im Spam Ordner angezeigt, genau wie z.Bsp bei den "neuen eMails" oder bei "Entwurf". Das hat den Vorteil, dass man sofort erkennt, dass dort eMails gelandet sind. Das sind ja häufig wichtige eMails, die irrtümlich im Spam Ordner sind.
Ich plädiere dafür diese Funktion wieder zu aktivieren.47th ranked -
Autofill email addresses started in TO: box at top of email when sending messages. This feature stopped in my account about 2 months ago?
Why has this very timesaving feature stopped happening, I've been told by your Helpdesk this updated version of the AOL product doesn't support this feature? What, please revert to offering it. Thanks. Wendy
47th ranked -
Sort out Groupe emails.
When I make a Group, of contacts, some names list Christian name first, some with Surname. Stupid and irritating. The list, by default, is based on email address, which is stupid. There ought to be options available, of base it on some sense.
47th ranked -
Stop blocking comments on certain things and allowing them on others
Its clear that any subject dealing with LGBT people have blocked comments, while you allow any story where blacks are doing bad things, allowing for white comments about "blacks doing all the crime"
You blocked comments where republican white people are mass shooting. A space where those speaking against white bad behavior could comment. HmmmSo lets see, you allow for attacking blacks, protect homosexuals, and whte people from anyone speaking bad about how THEY behave.
Ok..got it.. in other words, youre protecting the likely ones you hire..Asians, white homosexuals.
13th ranked -
Signature Logo
We should be able to add a png. or jpeg. logo to the signature function on emails. We can do this on other providers such as Hotmail but unable to on aol
47th ranked -
Check other accounts from AOL mail
Add ability to check outside mail accounts. I have an outside mail account that I would like to be able to check and manage through my AOL mail. Currently if I forward mail from this outside account into my AOL mail I start getting blocked due to some spam that is received at this other address. Adding the ability to check outside accounts allows the mail to come into my AOL account without being marked as spam.
47th ranked -
Database timing
I often note a a pop up saying new post, yet when I go to the post it is three minutes old and therefore out of synch from the service, this happens at anytime, and needs to be resolved for sanity sake. We know that the values have posted so the reporting to us needs to be brought back up to nearly full speed.
22nd ranked -
Comment links are non-existent
Your new comment section is broken. Every time I click a link to "View all #### comments" or "View ## replies" - it does nothing. The target link code isn't there. This has been down for a while now and I would have thought that this kind of error would have been caught during beta testing.
8th ranked -
by covering sport and other news in N.I. Scotland and Wales
stop the bias,we are after all BRITISH not english
47th ranked -
Why am I banned for life for commenting on Anything? I've NEVER violated their TOS or posted anything offensive or vulgar...never!
Why am I banned for life?
I've NEVER violated AOL's TOS or posted anything offensive or vulgar...never!
I realize that 'the left' hates my comments because I'm a conservative Christian but WHY ban me from commenting on anything?13th ranked -
Stop being lazy.
Simply directing us to your community guidelines to review the rules WE DIDN"T BREAK is NOT an answer to why you reject comments.
DO YOU UNDERSTAND? Yes or no? Very simple.
Stop rejecting comments which do not violate guidelines. WHY IS THIS SO HARD FOR YOU? Get it through your skulls!22nd ranked -
You should not reject a comment for using the same words or terms used in the article!
You should not reject a comment for using the same words or terms used in the article!
47th ranked -
Provide email receipt notification
Email receipt notification,we are all asking for this to be re-established what is the issue here..
47th ranked -
47th ranked
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How can you improve? Get a pen, Jack.
- STOP rejecting comments which do not violate comm guidelines.
- STOP providing NO REASON for comment rejection.
- STOP completely and utterly ignoring the hundreds upon hundreds of complaints regarding this.
- STOP marking legit complaints as "reviewed" without actually doing anything about it. Do one right thing. Either fix your comment system or get rid of it all together.
- LISTEN to THIS MESSAGE and ACT.
You can probably taste my frustration with you. Imagine what actions of yours have caused me to react in this way. YOUR fault. FIx your ish!
47th ranked -
It's simple. If a comment doesn't violate your guidelines, you don't reject it. Mind blown?
When will you make an address? When we you announce that you've at least heard our multitude of complaints?
GIVE ME AN ANSWER, lazybones!47th ranked -
Another marked as "Reviewed" that you've actually just ignored. Fix it. We are FED UP.
AOL refuses to allow my comments to post,saying it doesn't comply with their guidelines.....even though my comments aren't vulgar or offensi
47th ranked -
You marked this polite complaint as "reviewed" so that you didn't have to deal with it. Now it's back. Deal with it.
Conversation Monitoring
I understand the desire to keep the 'Conversation' board a civil place, which does require rules and 'guidelines'. However, I believe that far too often AOL's monitoring process limits and even excludes legitimate language and conversation.This is not a complaint about 1st Amendment violations, or censorship... It is simply a complaint that honest, civil, and forthright comments and opinions are being rejected for reasons that are not obvious, reasonable, or understandable.
I don’t normally post quick, superficial, 1- or 2-line comments! I prefer to present well considered and researched, factual, informative, and thought-provoking posts; and I spend…
47th ranked -
You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.
My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative47th ranked
- Don't see your idea?