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Aol.
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
177 results found
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Beginning to encounter web sites indicating browser out of date. Please update the AOL Browser.
Please update the AOL Browser so that I don't continue to get "Browser out of date" notices at many websites.
Please make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser lie Google Chrome or Mozilla Firefox.
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AOL.com not compatible with iPad’s safari
Please make this compatible with iPad’s Safari browser at www.aol.com to access calendar and contacts. IPad is my only computer. Thanks
Open Safari and go to mail.aol.com and log in with your username and password. On the left side of the screen, tap the three horizontal lines and tap Contacts to access your Address Book.
The Calendar feature is only available for desktop computers.
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Why does your news feed always restart on Story # 3
I usually have 71 stories to read on the news feed. However, I can be on the first story or the 56th story. After I read it and hit the back button, it will always go to the 3 of 71 story. I hate having to click next 52 times to get back to the 56th story. Fix your code to go back to where the user left off in the list of stories. So I i read the 56th story, and I hit the "BACK" button, it goes to the 56th story and not the 3rd story.
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed.
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almost every article will not come up and browser says pubx.co for the past several weeks.
why are most articles not coming up with pubx.co in the browser?
We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser, like Google Chrome. -
I think you have been hacked
1/13/19 Today when I signed in noticed in the comments section that often am not coming up as myself but anther member with access to their email. This is a real violation of privacy and noticed another member asking about it on the boards so it is not just me.
Please try clearing your cookies, cache, history, and footprints. To do so, go to: aol.it/1KTJUg6 and then log in again.
If you still encounter issues contact us at: aolmailquestions@aol.com
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why do i have to shut down aol 30-50times when i log on???????
HELP WITH MANY TIMES TO SHUT DOWN AOL?????
We have a solution for you, please clear your browser’s history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h..
And then log in on mail.aol.com
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always open home page with aol home page and show the second page in full page
Open my aol with aol home page. Keep full page after opening aol mail.
Follow this steps to enable Today on AOL:
- Click the ‘Options’ menu located in the top right corner of the screen
- Select ‘Mail Settings’
- In the ‘General’ tab, check the ‘Show me Today on AOL when signing in’ feature -
AOL Mail
I am experiencing recurring issue about my contacts not popping up when I try to type in the contacts name when composing an email. Also sometimes it does appear but contacts do not add up when I clicked on them. Please fix asap.
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously, and answer your questions and comments with the most up-to-date information available to us. Let us know if we can help in any way. si inchizi cu responded
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I am n UK why are we not now being shown UK curremcy exchange rates
I am in UK why are we not now being shown UK curremcy exchange rates
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Get Rid of the Message Boards
If you're not going to fix them so they jam every other second, then get rid of them already.
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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We have a solution for you, please clear your browser’s history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
And then log in on mail.aol.com
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cursor jumps around during typing
cursor jumps around while typing-causes major mistakes
Please try our 3 troubleshooting solutions:
1) Refresh your browser window
2) Clear Browser Cache
If step 1 does not help, please try clearing your browser history, cookies and cache. In many cases, you can use the following handy shortcuts:
- Ctrl-Shift-Delete (Windows)
- Command-Shift-Delete (Mac)For detailed instructions, please visit this help article and choose your browser:
How to clear cookies, cache, history and footprints in your browser: http://aol.it/1KTJUg6**Please uncheck all items except those related to web browser cache, history and cookies. If you do not uncheck passwords, this step will clear any passwords stored in your browser, so you may be prompted to login to sites which previously kept you logged in automatically.
3) Try a different Browser
If steps 1 and 2 do not resolve the issue, please try using a different browser — for example, if you are using Firefox, please try Chrome or…
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Everything on your site using or routing to http://traffic.pubexchange.com is BROKEN!
Everything on your site using or routing to http://traffic.pubexchange.com is BROKEN!
We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…
Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser.
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EMAIL IS NOT FIXED. 11/19/18 Sill loading problems. Slow. Band-Aid is coming off.
Here we go again with email. Slow loading it is not fixed right again. Get someone that can really fix it for good.
Please try our 3 troubleshooting solutions:
1) Refresh your browser window
2) Clear Browser Cache
If step 1 does not help, please try clearing your browser history, cookies and cache. In many cases, you can use the following handy shortcuts:
- Ctrl-Shift-Delete (Windows)
- Command-Shift-Delete (Mac)For detailed instructions, please visit this help article and choose your browser:
How to clear cookies, cache, history and footprints in your browser: http://aol.it/1KTJUg6**Please uncheck all items except those related to web browser cache, history and cookies. If you do not uncheck passwords, this step will clear any passwords stored in your browser, so you may be prompted to login to sites which previously kept you logged in automatically.
3) Try a different Browser
If steps 1 and 2 do not resolve the issue, please try using a different browser — for example, if you are using Firefox, please try Chrome or Internet…
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as for AOL weather it is depicting SUNSHINE at 4 and 5 am-hard to believe since daylight isn't until about 7 here-DUMB and inaccurate as hel
The Sunshine icon is shown for 4 am and 5 am, hard to believe when it isn't even daylight until about 7--some kinda DUMB !
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don't like how you collect and use our info--emails should be private
don't like how you collect and use our info--emails should be private
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at policies.oath.com/ie/en/oath/privacy/index…
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
"Oath" box is annoying and won't go away!
Stop with the "Oath Partners" agreement box every time I try to go to AOL !!!!!!!!!!!!! I don't give a **** about Yahoo or any of your "partners".
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
1. Go to our Privacy Policy at https://policies.oath.com/ie/en/oath/privacy/index.html
2. Click Privacy Centre on the left.
3. Scroll down to the bottom and click feedback form. -
Bring back chat rooms!!!!!!
I have been gone from AOL for many years. Decided to try again tonight. BYE BYE!!!! You have nothing to offer! The only thing worth a **** on AOL was Chat Rooms!!!
Good news, chat rooms are still available through the AOL Desktop Gold. Learn more here: https://help.aol.com/articles/aol-desktop-gold-faqs
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Please go to Options—>Mail Settings—>General—>Sender Name Display—> disable “Show sender names instead of email addresses in message lists” option.
- Don't see your idea?