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177 results found

  1. you tell me this every day. when will you fix it ?? We detected some connectivity issues, therefore, we’re unable to load Conversation

    "We detected some connectivity issues, therefore, we’re unable to load Conversation"

    you tell me this every day. BUT when will you fix it ?? Or even care?

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    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h..

    Also, make sure that you have the latest version of the browser installed. You can try using a different browser.

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    Responded  ·  0 comments  ·  News  ·  Admin →
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  4. Allow people to change their posting name on the news threads.

    I just want to change my name on the news posting threads.
    That used to be possible. Why isn't it now?
    Also, why are my comments deleted all the time? I DO NOT
    use foul language or post anything objectionable.

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    0 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    In order to change your nickname when you post a comment, please make sure to go on myaccount.aol.com and make sure to click Edit and change to your desired nickname.

  5. The Ad Opt-Out Process still doesn't work after your instructions

    I opened the dropdown - tried the more info link and it went to a broken page. You should shut off that partner until it's fixed. https://screencast.com/t/sX5Acsi9dP

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    Thank you for the info! We apologize for the inconvenience you are experiencing. At this time, we have identified the issue and it is being addressed. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible.

  6. The Ad Opt-Out process is broken!

    Turn, one of your ad partners, provides a broken opt-out link. https://screencast.com/t/fkMARsLKsy

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    Please click on the drop-down arrow next to the company name (from the list of Ad companies), then go to ’More detail about ’, and click on ’Click here to opt out of ’ to manually out out from that one company.

  7. Give me back my old opening page with icons at the top for my favorites

    Give me back my home page with icons for my favorites. I want to dump the way my e-mail home page looks. I might as well be on hotmail.com.

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  8. why do i have to shut down aol 30-50times when i log on???????

    HELP WITH MANY TIMES TO SHUT DOWN AOL?????

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  9. We're glad you're here

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    1 comment  ·  Admin →
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    Responded  ·  Product Support responded

    The issue with AOL Mail is now resolved. We appreciate your patience with us.

    Please try clearing your cookies, cache, history and footprints. To do so, go to: aol.it/1KTJUg6

  10. YOU ******* ******** I SWEAR IF I CANT LOG INTO MY ACCOUNT TOMORROW, I'M DONE WITH YOU..

    YOU ******* ******** I SWEAR IF I CANT LOG INTO MY ACCOUNT TOMORROW, I'M DONE WITH YOU..

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    1 comment  ·  Admin →
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    Responded  ·  Product Support responded

    The issue with AOL Mail is now resolved. We appreciate your patience with us.

    Please try clearing your cookies, cache, history and footprints. To do so, go to: aol.it/1KTJUg6

  11. don't like how you collect and use our info--emails should be private

    don't like how you collect and use our info--emails should be private

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    Responded  ·  Product Support responded

    We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.

    1. Go to our Privacy Policy at policies.oath.com/ie/en/oath/privacy/index…
    2. Click Privacy Centre on the left.
    3. Scroll down to the bottom and click feedback form.

  12. why must i type my nicknam everytime i comment

    this is a question....i had to type nickname in everytime i bommented on a news story today...i mean every comment on the page...why

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    9 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Make sure that you are logged into your account when you want to comment to an article. If you are logged in your nickname should appear every time.

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    0 comments  ·  News  ·  Admin →
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    0 comments  ·  Editorial  ·  Admin →
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  15. HIRE TECH SUPPORT THAT KNOWS WHAT THEIR DOING OR TAKE IT AWAY FROM VERIZON THIS IS WHAT I'VE BEEN GETTING FOR OVER 24 HRS.

    HIRE TECH SUPPORT THAT KNOWS WHAT THEIR DOING OR TAKE IT AWAY FROM VERIZON. HAS BEEN DOWN OVER 24 HRS NOW.

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    We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.

    Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.

  16. Question: i just got a request to verify my netscape account. This request went to spam and requests password. Legitimate?

    See subject line. Is a request not marked aol or netscape a real request? Don't want to be locked out of account, but also don't want to be hacked.

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  17. ANOTHER ONE = AOL LOADING ERROR !!!!

    WHAT EVER IS GOING ON THESE DAYS WITH ON GOING AOL
    PROBLEMS ????? !!!!!
    BLERK!
    ERROR 5
    ERR1800 Report ID: ip-10-1-2-137-20190531-021631-e5c05236-44f1-4659-bb06-2e06d4084d10
    Problem loading application

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  18. Showing Certain Movies

    I'm having trouble finding movie clips from the 1973 movie "Godspell". Can you please help me?

    Sweet Lady

    P.S.
    Please Reply

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    0 comments  ·  News  ·  Admin →
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  19. Confused About @AIM response when AOL Supports reads back email address!

    When calling in today for technical support, the auto attendant read back my email address with @AIM.com and NOT AOL.com. Why? This is confusing and causes a suspicion that I'm not on the correct support site. Please advise on a remedy. Thank you.

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  20. "Oath" box is annoying and won't go away!

    Stop with the "Oath Partners" agreement box every time I try to go to AOL !!!!!!!!!!!!! I don't give a **** about Yahoo or any of your "partners".

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