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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve AOL?

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167 results found

  1. Stop blocking comments on certain things and allowing them on others

    Its clear that any subject dealing with LGBT people have blocked comments, while you allow any story where blacks are doing bad things, allowing for white comments about "blacks doing all the crime"
    You blocked comments where republican white people are mass shooting. A space where those speaking against white bad behavior could comment. Hmmm

    So lets see, you allow for attacking blacks, protect homosexuals, and whte people from anyone speaking bad about how THEY behave.

    Ok..got it.. in other words, youre protecting the likely ones you hire..Asians, white homosexuals.

    18th ranked
    0 comments  ·  Admin →
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  2. Signature Logo

    We should be able to add a png. or jpeg. logo to the signature function on emails. We can do this on other providers such as Hotmail but unable to on aol

    68th ranked
    1 comment  ·  Admin →
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  3. Check other accounts from AOL mail

    Add ability to check outside mail accounts. I have an outside mail account that I would like to be able to check and manage through my AOL mail. Currently if I forward mail from this outside account into my AOL mail I start getting blocked due to some spam that is received at this other address. Adding the ability to check outside accounts allows the mail to come into my AOL account without being marked as spam.

    68th ranked
    0 comments  ·  Admin →
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  4. Database timing

    I often note a a pop up saying new post, yet when I go to the post it is three minutes old and therefore out of synch from the service, this happens at anytime, and needs to be resolved for sanity sake. We know that the values have posted so the reporting to us needs to be brought back up to nearly full speed.

    31st ranked
    0 comments  ·  News  ·  Admin →
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  5. Comment links are non-existent

    Your new comment section is broken. Every time I click a link to "View all #### comments" or "View ## replies" - it does nothing. The target link code isn't there. This has been down for a while now and I would have thought that this kind of error would have been caught during beta testing.

    13th ranked
    1 comment  ·  News  ·  Admin →
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  6. by covering sport and other news in N.I. Scotland and Wales

    stop the bias,we are after all BRITISH not english

    68th ranked
    1 comment  ·  Admin →
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  7. Why am I banned for life for commenting on Anything? I've NEVER violated their TOS or posted anything offensive or vulgar...never!

    Why am I banned for life?
    I've NEVER violated AOL's TOS or posted anything offensive or vulgar...never!
    I realize that 'the left' hates my comments because I'm a conservative Christian but WHY ban me from commenting on anything?

    13th ranked
    0 comments  ·  Editorial  ·  Admin →
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  8. Stop being lazy.

    Simply directing us to your community guidelines to review the rules WE DIDN"T BREAK is NOT an answer to why you reject comments.
    DO YOU UNDERSTAND? Yes or no? Very simple.
    Stop rejecting comments which do not violate guidelines. WHY IS THIS SO HARD FOR YOU? Get it through your skulls!

    31st ranked
    0 comments  ·  Admin →
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  9. You should not reject a comment for using the same words or terms used in the article!

    You should not reject a comment for using the same words or terms used in the article!

    68th ranked
    2 comments  ·  Admin →
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  10. Provide email receipt notification

    Email receipt notification,we are all asking for this to be re-established what is the issue here..

    68th ranked
    0 comments  ·  Admin →
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  11. Although there is a restore feature for the Contacts list there appears to be no corresponding 'Backup' process. Seems inconsistent to me.

    68th ranked
    0 comments  ·  Admin →
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  12. How can you improve? Get a pen, Jack.

    1. STOP rejecting comments which do not violate comm guidelines.
    2. STOP providing NO REASON for comment rejection.
    3. STOP completely and utterly ignoring the hundreds upon hundreds of complaints regarding this.
    4. STOP marking legit complaints as "reviewed" without actually doing anything about it. Do one right thing. Either fix your comment system or get rid of it all together.
    5. LISTEN to THIS MESSAGE and ACT.
      You can probably taste my frustration with you. Imagine what actions of yours have caused me to react in this way. YOUR fault. FIx your ish!
    68th ranked
    0 comments  ·  Admin →
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  13. It's simple. If a comment doesn't violate your guidelines, you don't reject it. Mind blown?

    When will you make an address? When we you announce that you've at least heard our multitude of complaints?
    GIVE ME AN ANSWER, lazybones!

    68th ranked
    0 comments  ·  Admin →
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  14. Another marked as "Reviewed" that you've actually just ignored. Fix it. We are FED UP.

    AOL refuses to allow my comments to post,saying it doesn't comply with their guidelines.....even though my comments aren't vulgar or offensi

    68th ranked
    0 comments  ·  Admin →
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  15. You marked this polite complaint as "reviewed" so that you didn't have to deal with it. Now it's back. Deal with it.

    Conversation Monitoring
    I understand the desire to keep the 'Conversation' board a civil place, which does require rules and 'guidelines'. However, I believe that far too often AOL's monitoring process limits and even excludes legitimate language and conversation.

    This is not a complaint about 1st Amendment violations, or censorship... It is simply a complaint that honest, civil, and forthright comments and opinions are being rejected for reasons that are not obvious, reasonable, or understandable.

    I don’t normally post quick, superficial, 1- or 2-line comments! I prefer to present well considered and researched, factual, informative, and thought-provoking posts; and I spend…

    68th ranked
    0 comments  ·  Admin →
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  16. You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.

    My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
    What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative

    68th ranked
    0 comments  ·  Admin →
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  17. You've ignored--er, "reviewed" the following yet have done nothing as usual. Now it's back in your cue. Enjoy!

    Why are my comments being blocked when I didn't post anything to warrant it?
    My account is being blocked from posting and I didn't have any posts blocked. What gives?

    68th ranked
    0 comments  ·  Admin →
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  18. You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.

    My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
    What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative

    68th ranked
    0 comments  ·  Admin →
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  19. You also marked this as "Reviewed" without actually doing anything about it. Are you too good to simply answer? Even an "I don't know."

    Read Comments "Before" Banning Someone
    I certainly understand that comments to news articles may be offensive.

    I also think AOL jumps the gun and bans people from commenting before actually reading their comment.

    In a divided country, it's difficult not to offend someone without walking on eggshells. I fell victim to AOL's "overly strict" censorship and was banned. Unfairly, I believe.

    68th ranked
    0 comments  ·  Admin →
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  20. You've marked this as "Reviewed" without actually doing anything. What an easy job you have! Now it's back in your cue! Yay!

    AOL can't tell me why my news article comments are always rejected, even though I follow guidelines
    How about letting me make comments on news articles. I follow guidelines. Many others fill the same way. I called AOL and they couldn't tell me anything, bunch of no nothings working there They want to know how to improve AOL and I just told them

    68th ranked
    0 comments  ·  Admin →
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