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611 results found

  1. Community Guidelines

    ANOTHER REJECTION...

    REALLY...

    CARE TO JUSTIFY/EXPLAIN THAT...???

    OH WAIT... YA CAN'T...!!!

    EVEN MORE DISGUSTING...!!!

    Your comment has been rejected.
    Replied to Jim on the Coast 21h ago

    I'm sure you're well aware, Jim...

    That your definition of 'entitlement' is exactly what Dad was referring to...

    But in your inimitable and derogatory way...

    You just had to act as if he didn't know what he was talking about.

    What's interesting is that you've used the following, entirely different definition of the word in your many accusatory diatribes against slugs, thugs, and slackers!

    "The belief that one is inherently deserving of privileges…

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  2. Community Guidelines

    REJECTED...???

    REALLY...???

    DISGUSTING...!!!

    Your comment has been rejected.
    Replied toKARLA 5h ago

    "You people"...?!

    You mean, Karla...

    The millions and millions of Americans who do the actual work...

    And create the products, and provide the services, etc. etc!

    I'm assuming from your comment that that's not you!

    Which is the only logical reason you can have that perspective...

    And make that kind of uneducated and insensitive comment!

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  3. So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP

    So called "new" system does not RECEIVE new mail. It all goes to 'SPAM'. Return to old system ASAP

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  4. Community Guidelines

    HERE YOU ARE AGAIN...
    REJECTING COMMENTS WHICH ARE ABSOLUTELY ON POINT AND RELEVANT RESPONSES TO POSTS MADE BY OTHERS!

    PERHAPS YOU JUST CAN'T HANDLE TRUTH AND REALITY!

    Your comment has been rejected.
    Replied to Jim on the Coast 1h ago

    It seems clear to me, Jim...

    That the "property tax freeze" you're talking about is just another form of selective "government cheese!"

    I'm quite sure however... since you so proudly feel justified in taking advantage of it...

    That you're totally incapable of seeing it from that perspective!

    Ohhh.... the hypocrisy is palpable!

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  5. Change this site back to what it was 6 months ago, PLEASE!

    Your new system makes cleaning up my emails a pain in the ***! The old system allowed me to click select all, delete and 20 emails were gone. Your new garbage forces me to do this one at a time. Whomever designed this current should be fired! PLEASE change it back!

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  6. Lost e-mail, now being told that in order to have technical support to retrieve e-mail I have to pay.Sounds like extortion, contacting FCC!!

    Lost at least 3 weeks worth of e-mail, now being told that in order to have technical support to fix the problem that AOL created that I have to get a premium account. This sounds like extortion! Holding my e-mails *******. I am contacting the FCC.

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  7. It takes too long for AOL to up upload! Continues "NOT RESPONDING!" FIX IT!!

    It takes too long for AOL to upload! Continues "NOT RESPONDING!" FIX IT!!

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  8. Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!

    Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!

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  9. 172nd ranked

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  10. 61st ranked

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  11. 102nd ranked

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  12. Use humans when the robot fails. Sometimes AOL fails to create a new line with the [Enter] key, but the help robot couldn't recognize that,

    When the automated help system consistently fails to help, allow the customer to speak with a human.

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  13. AOL DELETED ALL OF MY INBOX

    Aol is already struggling to maintain Users and they literally deleted my entire mailbox because I had not logged in in a while. This includes correspondence that goes back 20 years!! From people that are no longer living! What an EPIC FAIL!!! Tech has no way to restore them which is also an EPIC FAIL as every computer on the planet has a back up system. SO irate I can't even speak. It is totally unacceptable to delete Users messages!!! Shame on you AOL and will never recommend your platform.

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  14. Please - Please - Please

    PLEASE change me back to the OLD AOL! - PLEASE!

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  15. Fix Instructions

    Please correct your instructions on how to restore Contacts. When I click on the contact setting - There is NO "More" button to use to retrieve the restore option. From my MAC

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  16. An opening page at beginning prevents going to emails directly..and too few fonts

    Get rid of that opening page and the next one and let users go directly to email.'
    Add more font choices.

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  17. Community Guidelines

    Y'ALL JUST CONTINUE TO AMAZE ME...

    WITH YOUR SMALL, INSIGNIFICANT, INSECURE LITTLE MINDS, PERSPECTIVES, AND CONTROL ISSUES...

    BUT YOU KEEP COMING UP WITH WAYS TO SURPRISE ME...!

    Your comment has been rejected.
    Replied to Jim on the Coast 19h ago

    Yes, Jim...

    The media did acknowledge the landmark the school achieved by voting in a black queen.

    And I'm actually quite impressed with your apparent acceptance of that achievement, and recognizing without question the reasons for their support!

    I'm wondering however, if you would have the same attitude if it were a trans queen the school voted for...

    Or... as…

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  18. Community Guidelines

    ABSOLUTELY RIDICULOUS...!!!

    APARENTLY YOU DON'T WANT ANYONE TO COMMENT AT ALL...

    GOOD... BAD... CIVILIZED... OR OTHERWISE...!!!

    JUST SAD... AND PATHETIC...!!!

    Your comment has been rejected.
    Replied to Jim on the Coast 7m ago

    Gosh, Jim...

    If only everyone in the world had your self-discipline and restraint!

    What a wonderful world it would be!

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  19. SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.

    YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.

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  20. Community Guidelines

    YA JUST CAN'T HANDLE AN INTELLIGENT ADULT CONVERSATION, CAN YA?

    MY ORIGINAL POST SAT FOR 23 HOURS WAITING FOR "APPROVAL"... SO I CHANGED THE VERBAGE IN HOPES IT MIGHT PASS YOUR SCRUTINY...

    BUT, NOOO!!!

    IT WAS SUMMARILY REJECTED...!!!

    PROVING ONCE AGAIN Y'ALL ARE NOT INTERESTED IN "ANY" KIND OF PERTINENT CONVERSATION...

    CIVIL OR OTHERWISE...!!!

    Your comment has been rejected.
    Replied to Peter 23h ago

    I'll believe you, Peter...

    But only because you say so...

    Not because that's what I got from your original comments!

    As for people who "bass. tard-ize the religion"...

    There are enough of those in virtually all…

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