AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
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for the past two days i have not been getting any emails on any devices. did all the trouble shooting. y do i need to pay for help?
I have not gotten my emails for two days on any devices. I can sign in and only have access to mail that came in 2+days ago. Went through all the trouble shooting doesnt seem to be a problem on my end. Was told by virtual chat to call. call wants to charge me money to help. why do i need to pay for something that is clearly an aol issue? I am an aol user for 20+ years this is enough to make me say i need to use other emails for my important mail.
188th ranked -
Teach customer service skills.
Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you
115th ranked -
Return the old format.
Return the old format!
11th ranked -
AOL Basic
How do I get it?
11th ranked -
Your website won't open up emails quickly and it's getting worse. Also when I search files on the left side of my email the task bar doesn'
Your website won't open up emails quickly and it's getting worse. Also when I search files on the left side of my email the task bar doesn't work well at all it just jumps fast after not responding. Your too busy bashing Trump and NOT taking care that your own website works. I hate AOL will be leaving it soon!!!!!!!!!!!
188th ranked -
fix font size stability
Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.
115th ranked -
15th ranked
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I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject
Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.
115th ranked -
You can improve many peoples' experience by not having ads cover about 1/3 of the content of the headline articles. It's beyond irritating
When I choose to read a headline article would like to read the entire article, not just the 2/3 of the page not covered by advertisements which apparently have no shut-off. At a time when national news is critically important, it shows clear corporate disregard for anything of importance that might be said in the second half of any article that can't be read through your paid advertising.
188th ranked -
188th ranked
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AOL lewttering and background coloring.
AOL newstype is too small. It should be larger. The background is white and too much glare with the small lettering.
188th ranked -
i need to know when i can start making comments on aol since i been on probation for 3 years
when can i start to make comments on aol since i been on probation for 3 years
188th ranked -
Can't install AOL Tech Fortress - what I get is shown below: Windows ® Installer. V 5.0.19041.3636 msiexec /Option <Required Parameter> [O
Windows ® Installer. V 5.0.19041.3636
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help…188th ranked -
I want my old AOL MAIL BACK I DIDNT LIKE THIS AT ALL
I want my OLD AOL MAIL BACK
17th ranked -
188th ranked
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188th ranked
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10-8-23 My feedbacks deleted
10-8-23 all my feedback deleted regarding you harassing and terrorizing me. Asking for phone verification code is unnecessary pain for users. Apparently, we cannot complain because you deleted all negative feedback. It terror on steroids.
115th ranked -
How can I retrieve a code while I'm on another service? I want to receive notice to my phone 614-679=-8423?
How do I set up this change?
188th ranked -
What to Do?
There are so many problems with AOL Gold that never get fixed. Why??
188th ranked -
Are you trying to force us into paid accounts? I cannot use the new format.
Are you trying to force us into paid accounts? I'm going to have to leave aol because I cannot use the new format.
23rd ranked
- Don't see your idea?