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393 results found

  1. 180th ranked

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  2. junk mail from 126210503@tzzlt-staytuned..... saying you have won stuff I cant stop them!!!!!!!

    the filter doesnt stop this even though I have listed to block this sender

    180th ranked

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  3. Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS

    FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.

    109th ranked

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  4. Comment Section

    AOL really needs to do something about the comment section. Restructure it so a group of people can't oust anyone who doesn't agree with them. There seems to be the same group of male names that post on every article, or they are bots. I have apparently been banned for life from posting and so far no representative can tell me why. Please consider coming up with a new format. Obviously there are so many people in the same boat.Do something someone!

    73rd ranked

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  5. Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK.

    Be able to switch screen names with ONE click, like we could do 15 YEARS ago. Your new version is just more SUCK- not that anyone there cares.

    180th ranked

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  6. Ads

    I dont want to see any Republican ads in my AOL.

    180th ranked

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  7. stop the spam...

    I am getting about 40 or more spam emails every day....how the heck can I stop them ? thanks
    Larry Hayes

    180th ranked

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  8. I am not receiving all e-mails that are being sent to me

    Fix the system; I am not receiving all e-mails that are being sent to me.

    109th ranked

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  9. HELP!!!!!!

    Just got off phone with AOL chat to TRY to solve problem So far ~ zilch
    technician got access to my computer and now 1; I Can't bring up "sent Mail 2,cannot send E-mail 3 Cannot recieve e mail (I had someone try) Whatta mess leading up to all this and all I ended getting is that someone will call me back!!!!!!!!!!!!!!!!111.

    109th ranked

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  10. Seriously?? You still haven't fixed generating an app password yet??

    How long does it take to fix this application?? Even if I try the paid help service, it's the same answer - "We don't have an ETA for a fix."

    109th ranked

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  11. Do something about e-mail support.

    I guess you no longer provide support except for paying customers. Tried to vote for an existing complaint and was told it wasn't working.

    109th ranked

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  12. All media, even social should not be so politically biased. you guys are terrible.

    Media should not be so politically biased. You guys are terrible.
    your one sided stories are a threat to the freedom of this country.
    The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!

    180th ranked

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  13. 180th ranked

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  14. 8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    14th ranked

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  15. SPAM MAIL TECH DEPT.

    SPAM FOLDER COLUMNS ARE WRONG AGAIN...TECHS CONTINUE TO PLEASE THEMSELVES INSTEAD OF AOL LONG-TIME SUBSCRIBERS. NEED TO PUT BACK "DELETE ALL" IN SENDER COLUMN & NOT BY SUBJECT!! AOL CAN'T KEEP OUT SPAM, YET PUT MANY OF MY LONG-TERM ADDRESSES INTO SPAM FOLDER & VICE VERSA. THEREFORE, I MUST CONSTANTLY COMB THRU SPAM MAILS FOR MY IMPORTANT BANKING & OTHER EMAIL LONG-TIME ADDRESSER MAIL SENT TO ME. NOW YOUVE MADE IT MORE TEDIOUS BY CHANGING DELETE ALL IN THE SUBJECT COLUMN, & NOT IN ADDRESS COLUMN!! YOU ARE NOT LETTING USERS HAVE THE THINGS THAT WORKED BUT FORCING THE USE…

    180th ranked

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  16. app password

    This issue is really not acceptable; I wonder what email services/accounts the owners and support team from AOL use?? I'm thinking that if AOL leadership were to encounter this issue there would be layoffs. I've been reading the history on the internet after encountering this myself and this really does not bode well for AOL. While I try every day to generate and app password "unsuccessfully" I'm not researching options. signed a very long time loyal customer :(

    73rd ranked

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  17. Provide free support to all customers no matter what plan they are using.

    Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.

    180th ranked

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  18. I am not a Robot but aol blocked me from posting comments

    Quit censoring free conservative speech

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  19. 109th ranked

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    1 comment  ·  Admin →
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  20. Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.

    Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies

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