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614 results found

  1. Generate app password for Thunderbird id not working.

    Generate app password is not working when trying to get a password to use with Thunderbird and my Verizon.net email account.

    102nd ranked

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  2. Community Guidelines

    MORE DISGUSTING AND TOTALLY UNNECESSARY INTERFERENCE IN IN YOUR CUSTOMERS "CONVERSATION BOARD"...!

    STOP IT...!!!

    Your comment has been rejected.
    Replied toFrank 2h ago

    Mary Tyler Moore and **** Van Dyke in separate single beds!

    June Cleaver's blouse ALWAYS buttoned up to the top button!

    ONLY straight, white couples, with apple pie kids!

    Yet... as you said... here we are!

    172nd ranked

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  3. Community Guidelines

    AND WHILE I'M AT IT...

    HERE'S ONE OF MY POSTS THAT YOU'VE BEEN HOLDING FOR ALMOST 12 FULL HOURS...!!!

    THERE'S ABSOLUTELY NOTHING WRONG WITH THE COMMENT, AND IT MAKES A VALUABLE CONTRIBUTION TO THE CONVERSATION... WHICH IS THE EXACT PURPOSE OF A CONVERSATION BOARD...

    YET... YOU CHOOSE TO HOLD IT FOR SUCH A LONG TIME...

    THAT NOW THERE ARE ONLY 14 PEOPLE READING THE THREAD... SO EVEN IF YOU WERE TO RELEASE IT IMMEDIATELY... IT WOULD BE VIRTUALLY POINTLESS...!!!

    TOTALLY RIDICULOUS...
    AND TOTALLY UNNECESSARY...!!!

    STOP IT!!!

    Hold on, your comment is waiting for approval.
    Replied toCindy 11h ago

    You're not…

    172nd ranked

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  4. Community Guidelines

    Your comment has been rejected.

    REALLY...??!

    HOW DISGUSTING...!!!

    HOW UNNECESSARY...!!!

    HOW POINTLESS...!!!

    STOP OVERREACHING...!!!

    IN FACT... JUST STOP IT...!!!

    Replied toCanaryvilleKukuk 11h ago

    Maybe YOU should get to make the decision for everyone who wants the procedure, Kuk...

    "You get it... you don't... you get it... ooops, I dropped the quarter... aaand... you get it... you don't!"

    Would that make you feel better?

    172nd ranked

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  5. Community Guidelines

    REALLY...!!!...???

    THREE POSTS IN A ROW PUT ON HOLD...!
    THREE POSTS IN 20 MINUTES PUT ON HOLD...!

    HOW ABSOLUTELY ABSURD...!
    HOW ABSOLUTELY UNNECESSARY...!

    STOP IT...!!!

    Hold on, your comment is waiting for approval.
    Replied toSensible Thinking 1m ago

    The mainstreet mentality, Sensible (?)...

    Is not that anyone needs to receive "special" treatment...

    It's that all people should receive "equal" treatment!

    Unfortunately, that's something that happens far less often in America... than what far too many Americans would like to think!

    Hold on, your comment is waiting for approval.
    Replied toCHRIS490 15m ago

    Can't disagree with a thing you said, Chris...

    172nd ranked

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  6. On my Mac i frequently get a message that the server can not be found what should the settings be?

    On my Mac i frequently get a message that the server can not be found What should the settings for incoming and outgoing be?

    172nd ranked

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  7. How can I turn off the 2 step for getting into my account?

    Not sure but I would like to turn off the 2 step verification.

    43rd ranked

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  8. SEE BELOW

    WE RECEIVE FROM ONE PERSON AT LEAST 100 E MAILS EACH DAY YOU ACKNOWLEDGE THAT IT GOES IMMEDIATELY TO SPAM BASED ON YOUR CONTROLS
    HE FIGURED HOW TO BEAT YOUR SYSTEM BY CHANGING HIS LOGON FOR THE LAST FEW CHARACTERS ACTUAL LOGON (1026621@MAIL) AFTER MAIL. HE CHANGES THE CHARACTERS TO BEAT THE SYSTEM IN THE CURRENT WEEK HE SENT OVER 500 EMAILS WE SPOKE TO YOUR TECH THE FIRST ONE TRIED TO DO A CORRECTION. THE SECOND TECH SAID IT WAS OUR PROBLEM TO CORRECT THOUSANDS OF ADVERTISING EMAIL
    SUGGEST YOU INCREASE THE SPAM CONTROL TO MORE CHARACTERS..NOTE: IF WE…

    172nd ranked

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  9. How about one of your "help" desk people being able to get me into my AOL account! I've called two days in a row and have gotten no help!

    Bring your call center back to the U.S. for a start! Have supervisors available to speak to customers when the regular agent can do not a **** thing to help you. AOL is holding my account *******! Are you trying to go out of business????

    172nd ranked

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  10. AOL SUCKS!

    Try listening to your customers and stop refusing to allow them to send AOL proof that aol screwed up and deleted my account that I need to live via a S.S. case. NO one there cares and I have bad seizure disorders which I documented you are making worse by not allowing me to have access to the account all this is on. When I die, I PRAY YOU ARE HELD RESPONSIBLE!

    172nd ranked

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  11. 102nd ranked

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  12. Community Guidelines

    REALLY???
    AGAIN???

    SO SAD...
    SO PATHETIC...
    SO UNNECESSARY...!!!
    STOP IT!!

    Your comment was rejected.

    RAAHOO
    2 minutes ago
    Replying to BOZO

    And your moniker fits you...!

    172nd ranked

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  13. STOP taking over my AOL.... I PAY for AOL for decades and do not need you to keep taking over my site when I go to use MY MAIL>

    STOP taking over my AOL for new members.. you take OVER the page when I go to use my mail...

    172nd ranked

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  14. Community Guidelines

    REJECTED...? SERIOUSLY...???

    THAT'S JUST SAD...
    AND PATHETIC...
    AND BLATENTLY UNNECESSARY...!!!

    STOP IT!!!

    Your comment has been rejected.
    Posted 5h ago

    The way I see the situation, Judge McGuire is way off base on several counts… by interjecting the legally irrelevant issue of same-sex marriage, while failing to take into account existing laws that are LGBTQ “blind”, so to speak.

    1) On the federal level; the 2015 Supreme Court case Pavan v. Smith found that it was unconstitutional to treat queer couples differently than heterosexual couples in presuming parentage. If married heteros are presumed to be parents of children born during…

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  15. Community Guidelines

    THIS POST WAS ALLOWED TO REMAIN ON THE BOARD FOR OVER 24 HOURS, AND NOW IT'S BEEN DEEMED "POSSIBLY INAPPROPRIATE".... REALLY??!!!

    ESPECIALLY CONSIDERING THE COMMENT IT WAS IN RESPONSE TO... WHICH WAS ALLOWED TO REMAIN IN FULL VIEW WITHOUT COMPLAINT OR QUESTION!

    TALK ABOUT HYPOCRISY... AND INCONSISTANCY!

    YOU WANT US TO FOLLOW "THE RULES"...
    FOLLOW THEM YOURSELVES!

    RAAHOO
    1 day ago
    Replying to JIM ON THE COAST

    Your response, Jim...

    Confirms how arrogant and self-important you think you are!

    As if I have an "obsession" with you!

    HA!!! What a joke!

    My intent in responding to your posts is threefold...

    172nd ranked

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  16. mon my

    On my comput

    172nd ranked

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  17. a

    I have

    172nd ranked

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  18. Community Guidelines

    Your comment has been rejected.
    Replied toRobbo 4h ago

    And where is your "argument", Bobbo...

    Crickets! Case in point!

    AGAIN... SERIOUSLY ?? !!
    AGAIN... HOW RIDICULOUS...
    AGAIN... HOW SAD...
    AGAIN... HOW HYPOCRITICAL !!!

    AS ALWAYS...
    STOP IT!!!

    172nd ranked

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  19. Community Guidelines

    Your comment has been rejected.
    Replied tolemont 10h ago

    Looks like yer gonna have tuh move over tuh make room for 'em all!

    SERIOUSLY ?? !!
    HOW RIDICULOUS...
    HOW SAD...
    AND HOW HYPOCRITICAL!

    172nd ranked

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  20. Provide an option to talk to a live agent via chat. The virtual chat option is useless.

    Provide an option to talk to a live agent via chat. The virtual chat option is useless.

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