AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
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Give local news on AOL Homepage Where It Says Local News
Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.
188th ranked -
I hate your blue app
Your blue app ***. I want the old black and white only. Been an aol consumer for years and you really messed up. Again, I hate your blue app
115th ranked -
188th ranked
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The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
ble.I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.
53rd ranked -
It'd be real nice if it were easy to create a new screen name. All I can find is a list of them. :(
Give a link for changing/creating screen names.
188th ranked -
115th ranked
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easy account verification
When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.
77th ranked -
my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!
what good is help when there is none????????
27th ranked -
You sent out messages that might as well have been in a foreign language. I guess I will have to see what happens at the end of October.
We're not all Computer savy. I can drive my car, but I can't begin to understand how to change oil, sparkplugs, brake fluid, etc. Think about it! I've stayed with AOL since the 90's, and have even paid for access all these years, even though I've been told by others I'm wasting my money. I've paid thinking you would take care of changes etc.
115th ranked -
188th ranked
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19th ranked
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Explain choices provided by AOL to assist customers "problem solve" an issue.
I received an email informing me that my email may need authenticating. For those of us who don't understand what that means, it would be helpful for AOL to provide some selections or drop downs that I can select for an explanation or clarification of what I need to do. It doesn't help to offer me choices if I don't understand which choice (potential remedy) is applicable to my specific issue. Although I understand the challenges that COVIG19 presents, it is irresponsible for AOL not to respond to phone calls, emails, or Chat, when you offer these features as a…
77th ranked -
I have been trying for a week to get tech support to find out if I have successfully done the new mail sign in change since I keep getting e
Let people know when the change you mandated has been successfully done
77th ranked -
Your app ***
I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?
188th ranked -
Shorter wait time for tech support
Have more technicians available
188th ranked -
stop sending me political ads!!!!!!
stop sending political ads
53rd ranked -
The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.
Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner
77th ranked -
188th ranked
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I cant believe that you could not, no would not help my son upgrade his new cell number so he could reset his password UNLESS we PAID!
UNLESS YOUR IN THE BUSINESS OF LOSING CUSTOMERS YOU NEED TO LOOK AT YOUR POLICIES! I LEFT AOL PAID CUSTOMER BECAUSE YOU KEPT CHANGING AND CHANGING THINGS AND YOU LOST SOME IMPORTANT INFORMATION I NEEDED AND YOU ASSURED ME YOU WOULD RECOVER IT AND NEVER DID. SHAME ON YOU
115th ranked -
I HATE AOL!!!!!!!YOU GUYS ARE ********.
YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL
115th ranked
- Don't see your idea?