Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


440 results found

  1. 8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. How can I turn off the 2 step for getting into my account?

    Not sure but I would like to turn off the 2 step verification.

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Password generated app

    Why isn't this working?????

    12th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Community Guidelines

    TELL ME WHAT'S WRONG WITH THIS PICTURE...

    WHAT... YOU CAN'T...

    GEE... I WONDER WHY?

    DOUGLAS
    Replied toRaahoo 2 hours ago

    LOL! You failed Bigly!

    Your comment has been rejected.
    Replied toDouglas 1m ago

    As if you know anything about anything, Dougie...
    Except how to say "Bigly"!
    Gee... I wonder where you got that?

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Community Guidelines

    JUST MORE OF YOUR "COMMUNITY GUIDELINES" OVERREACH...!!!

    SAD... AND ABSOLUTELY CONTRARY TO YOUR STATED INTENTIONS...!

    THE REALLY FRUSTRATING THING FOR YOUR CUSTOMERS IS THAT THIS SITUATION IS TOTALLY FIXABLE...

    SO FIX IT...!!

    Your comment has been rejected.
    Replied tonews 3m ago

    You can make those points, Newsy...
    And allegedly support your agenda...

    By conveniently ignoring the fact that the "Dixiecrats" of yesterday, have become the Republicans of today... and essentially... visa-versa!

    But that little factoid of "real history" doesn't fit into your agenda... so you simply 'cancel' it!

    Good for you! I hope you sleep better at night!

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Community Guidelines

    YOU ARE ABOVE AND BEYOND PATHETIC...

    THIS GUY... JIM ON THE COAST... CALLS ME "SKIDMARKS"... AND ME AND OTHERS "SLUGS", AND "ITS", AND "SIMPLES", AND A WHOLE HOST OF OTHER DEMEANING AND DEGRADING NAMES AND CONCEPTS... AND HIS COMMENTS ALL REMAIN ON THE BOARD... IN SPITE OF YOUR "COMMUNITY GUIDLINES" TO BE POLITE AND CIVIL!

    YET, WHEN I MAKE AN INNOCENT, SARCASTIC COMMENT BASED ON THE LANGUAGE THAT HE'S USED... MY POST IS REJECTED!

    TALK ABOUT HYPOCRITICAL AND CONTRARY!

    STOP IT!!!

    Your comment has been rejected.
    Replied toJim on the Coast 8m ago

    NOW WAIT A SECOND, JIM...

    I…

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Community Guidelines

    Regarding the following article:

    Trailblazing transgender lawmaker Georgina Beyer dies at 65
    Associated Press
    NICK PERRY
    March 6, 2023, 9:44 AM

    You also posted the following notice regarding the comment section:
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    Which means that comments on the above article shouldn’t close until 9:44 AM on March 9th.

    It’s now 10:09 on March 7th, and this is what I found in the comment section…

    “Commenting on this article has ended”

    Therefore, I’m not able to respond to comments made directly to me!

    What’s…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. How about one of your "help" desk people being able to get me into my AOL account! I've called two days in a row and have gotten no help!

    Bring your call center back to the U.S. for a start! Have supervisors available to speak to customers when the regular agent can do not a **** thing to help you. AOL is holding my account *******! Are you trying to go out of business????

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Stop the restrictions on people when your Monitors DO NOT AGREE WITH THE POLITICAL PERSONAL OPINIONS OF MEMBERS

    FIRST OF ALL I AM NOT POLITICAL, I AM FOR WHAT IS RIGHT ACCORDINGN TO THE LAWS OF THE U. S. A... I SPEAK ENGLISH WELL ENOUGH THAT I DO NOT HAVE TO USE PROFANITY TO EXPLAIN MY SELF, IF THE WORD CLOWN IS A DIRTY WORD THEN I AM GUILTY? STOP THE RESTRICTIONS ON EVERYONE UNLESS THEY ENCOURAGE HATE, VIOLANCE, THREATS, AND GIVING PERSONAL IDENYITIES OF OTHERS THEY DISLIKE.

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. On September 1, server changes are now preventing imap connections

    On September 1, 2022, server changes are now preventing imap connections to outlook, at least on my windows 7 computer and any type of connection on my kindle fire even with aol generated passwords. Impossible to share issues with tech support even if I pay for support. Are the days of AOL coming to an end?

    23rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Community Guidelines

    PLEASE OH PLEASE TELL ME HOW THIS HAPPENS!

    IF YOU CAN... WHICH YOU CAN'T...

    IN FACT... YOU CAN'T EVEN TELL ME "WHY" THIS HAPPENS!

    SO STOP IT...!!!

    JUST STOP IT...!!!

    SPARKEY
    13 hours ago
    The dolphins...are in a quasi sleep state and slowly cruise around safer in shallow waters to avoid predators. They dont need a lot of jerks bothering them when they need their rest.

    Your comment was rejected.
    RAAHOO
    22 seconds ago

    I agree, Sparkey...
    And there certainly are a lot of jerks out there.

    I just fail to see how those jerks qualify as criminal harassers!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Community Guidelines

    WHY WAS THIS "ADVERTORIAL" NOT IDENTIFIED AS AN ADVERTISEMENT?

    BECAUSE IT CERTAINLY IS ONE!
    BLATANTLY AND UNASHAMEDLY SO!

    YOU WANT HONESTY AND INTEGRITY FROM US...
    I'D SAY THAT WHAT'S GOOD FOR THE GOOSE...!!!

    The Viral “Lung-Cleaning Device” That Helps You Breathe Better Is Finally Available To The Public

    Ben P.
    Last update: March 2023

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Community Guidelines

    THIS IS ABSOLUTELY PATHETIC, I TELL YOU...
    ABSOLUTELY PATHETIC!!!

    JUST STOP IT, I TELL YOU
    JUST STOP IT!!!

    Your comment has been rejected.
    Posted 9m ago

    WHAAAT!!!

    FAUX Snooze trying to hide something?

    Shocking I tell you... SIMPLY SHOCKING!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Community Guidelines

    WHAT THE **** IS WRONG WITH YOU PEOPLE...?

    ARE WE NOT ALLOWED TO SAY ANYTHING MORE REAL THAN "HERE KITTY, KITTY"?

    PLEASE, OH PLEASE TELL ME WHAT IS WRONG OR "OFFENSIVE" ABOUT MY FOLLOWING POST... WHICH WAS REJECTED!

    HOWEVER...
    I WON'T BE HOLDING MY BREATH WAITING FOR YOUR RESPONSE...!!!

    BECAUSE I KNOW YOU WON'T RESPOND...
    BECAUSE THERE IS NO LOGICAL OR REASONABLE ANSWER YOU CAN RESPOND WITH...!

    AS I'VE REPEATEDLY SUGGESTED BEFORE...

    STOP IT! JUST STOP IT!!!

    Your comment has been rejected.
    Posted 1m ago

    I won’t argue that these murders may have an LGBTQ-based motivation.

    This was an attack…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Community Guidelines

    *** **** IT...!!!

    JUST STOP IT, FOR CHRIST'S SAKE...!!!

    Your comment has been rejected.
    Posted Now

    The "right to work" actually means, "The right to work for less"!

    As statistics show that workers in "right to work" states earn as much as 13% less than workers in neighboring states who do exactly the same job!

    Granted, the cost of living may be lower in those states as well...

    Along with a lower tax base, and less and poorer infrastructures and amenities!

    But obviously, there's a reason for that!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Community Guidelines

    OH FOR CHRIST'S SAKE...
    HERE YOU ARE DOING IT AGAIN...
    SHOCKING, I KNOW... SIMPLY SHOCKING!

    THERE IS ABSOLUTELY NOTHING WRONG OR "OFFENSIVE" IN THIS POST AT ALL...

    AND IT IS VERY LOGICALLY, RATIONALLY, AND JUSTIFIABLY WRITTEN!

    BUT YOU JUST HAD TO REJECT IT "THREE" TIMES!!!...
    EVEN AFTER IT BEING REVISED!!!

    AS IF YOU REALLY KNOW WHAT IS APPROPRIATE OR NOT...

    ESPECIALLY CONSIDERING THE COMMENT/PERSON IT WAS IN RESPONSE TO... WHOSE INSULTING POSTS ARE ALLOWED TO REMAIN ON THE BOARD ALL THE TIME!

    WHAT'S UP WITH THAT...???

    Your comment has been rejected.
    Replied toDAVID 7m ago

    And therein lies your strategy,…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. app password

    This issue is really not acceptable; I wonder what email services/accounts the owners and support team from AOL use?? I'm thinking that if AOL leadership were to encounter this issue there would be layoffs. I've been reading the history on the internet after encountering this myself and this really does not bode well for AOL. While I try every day to generate and app password "unsuccessfully" I'm not researching options. signed a very long time loyal customer :(

    31st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 21 22
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base