AOL Subscriptions and Plans
255 results found
-
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…182nd ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.182nd ranked -
Put good services back.
I am seriously considering canceling my subscription. I pay yet the service online has nothing special. Your price keeps going up yet I see no improvements to AOL. I dont want or need any of the stuff you have to offer as you say they are benefit to my subscription but nothing applies to me. In the past you had many things that were special for example the buddy list way in the past I could see if the aol member had picked up their mail... now I see the chat rooms are also discontinued. What special is left?
16th ranked -
You ignore you long-standing and paying customers. I've been paying for AOL for over 20 years and you are ignoring me.
You need to fire 100% of all leadership at your organization and get folks that actually know how to run a company in charge. Otherwise, you folks are gonna go away.
16th ranked -
asurion insurance company doesn't stand by policy.
According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…182nd ranked -
you can only sign on one cs account at a time yet you ask for a code sent to another account for verification
this is stupid. find another way to verify identity. THERE IS NO WAY TO GET THE CODE WITHOUT SIGNING OFF OF THE PLACE TO PUT THE CODE.
104th ranked -
If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.
When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?
182nd ranked -
Premium member being targeted by AOL employee
I have been a paid Premium Member for 24 years. My posts are being automatically blocked. I posted just one word several times, yes, maybe, no etc and immediately I am blocked. These words do no violate your guidelines. This unabated discriminatory censorship has got to stop and this individual needs closer supervision by management. Please remedy this immediately. I am paying for this benefit.
182nd ranked -
Offer AMAC discounts
Offer AMAC discounts
182nd ranked -
Your News updates
You need to not show prejudice in your news articles. With the slim line (0.81%) AOL has in the internet world you don't want to alienate half your subscribers.
104th ranked -
Unsuspend my Comment priviliges or I will need to terminate my account.
It is stupid to have a monthly bill and I cant comment for over 3 months now. The election is over, and your guy won....... now quit trying to silence the voices on the Right.
104th ranked -
Try being REAL fair and letting people with opposing views on the chat....
Try being REAL fair and letting people with opposing views on the chat....you keep censoring anyone who disagrees and frankly its time for a class action law suit
24th ranked -
YOU caught the FREE/BE Pass, now run with it! ADS/Coupons/ PROMOS Section
" A catagorized section: If you need the SUBSISTANCE where we can find the DEALS, Producta available - - you DO NOT find the Want Ads covering up the NEWS
182nd ranked -
You need to end the censorship on your news feed comment sections. It's disgraceful and forcing me to cut ties with you after 32 years of s
End censorship!!!!!
104th ranked -
Perhaps Aol can leverage a concierge service for it's members?
A 24/7 concierge service to arrange travel, dining, retail purchases, livery services, deliveries, emergency alerts etc...would be a fantastic service to provide for your customers...
182nd ranked -
104th ranked
-
Don't change plans in the middle of the plan
When I first was talked into paying $5 a month - it was for tech support - one time an AOL tech tried to speed up my computer but really was not successful - but I kept paying - just lately AOL had to set up email accounts in a replacement computer because AOL changed it's security - so I just called AOL to help speed up old computer and was told that is not covered - if you notice on my dash board - I have not used any of the other features - I thought I signed up…
104th ranked -
104th ranked
-
Why isn't Desktop Gold not available for Mac OS???
Need Desktop Gold for Mac.
182nd ranked -
You can improve by allowing free speech from conservatives. Also you can monitor the posts from liberals the same as you do conservatives.
Stop the disgraceful bold bias against conservatives and Trump supporters. America is based on Freedom of speech and it is not done at AOL. You are biased to a point of communist acts of aggression.
66th ranked
- Don't see your idea?