230 results found

1. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

   It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending so much money on Verizon/AOL and see no real benefit to all of the ‘benefits’ you supposedly offer. What good are they if they don’t work??!

   It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending… more

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   Under Review  ·  AdminProduct Support (Product Support, AOL) responded

   This issue is currently investigated. We apologize for the inconvenience and please call our Customer Support again.

2. Are you ever going to offer an updated desktop AOL for MacIntosh OS10.13 and above?

   New Desktop AOL FOr Mac OS10.13 and above

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3. Stop trying to say I have a premium account

   Keep getting your email to pay for premium account? My accounts are free. always have been.

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4. OFFER FREE MAGAZINE SUBSCRIPTIONS

   OFFER MAG SUBSCRIPTIONS

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5. ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!

   LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!

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6. Data selling should be disabled for AOL benefits

   One Life Protected is selling data according to Reputation Defender. This should be stopped.

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7. Please allow foreign descriptions to be granted VALID within PASSWORDS . . .
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8. Change it to a more neutral color, please.
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9. Really frustrating. No way to run a business. False advertizing.

   Terri

   228th ranked

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10. How come I cannot comment on some of these stories? I am paying $39.99 per month for a ser vice that I could get free from other providers.

    How come I cannot comment on some of these stories? I am paying $39.99 per month for a service that I could easily get free.

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