AOL Subscriptions and Plans
239 results found
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You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.
When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!
23rd ranked -
Give me a contact option that does not require a cell phone
I am located where cell coverage is marginal, via satellite. I need a land line option. You will not allow me to register a land line.
161st ranked -
Revert back to your former system for Tech support system
It is Your new Tech support System that doesn't even work marginally.That I am a paid subscriber for
90th ranked -
Data selling should be disabled for AOL benefits
One Life Protected is selling data according to Reputation Defender. This should be stopped.
41st ranked -
Talk about stupid pleases press 1 ...hummmmmmmm didnt gget that pleases press '1' hum didnt get that , please call us back when you need h
hire people who talk english and dont work in a gym . fix the please press 1 for help you press 1 and it says Hummmm didnt get that talk about stupid ! WOW
161st ranked -
Customer service protocols need to be stream lined
Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.
56th ranked -
Paying customers should not be bombarded with advertising
Stop showing ads for paying customers.
161st ranked -
I don't want to change anything.
I like the way my AOL is set up. Please leave it alone.
90th ranked -
Need better access
there should be another method of assessing data if not able with conventional. I am paying to subscription it is not free. 100.00 year. Should get better service. Consider leaving.
161st ranked -
Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!
It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…
3rd rankedThis issue is currently investigated. We apologize for the inconvenience and please call our Customer Support again.
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Are you ever going to offer an updated desktop AOL for MacIntosh OS10.13 and above?
New Desktop AOL FOr Mac OS10.13 and above
90th ranked -
Stop trying to say I have a premium account
Keep getting your email to pay for premium account? My accounts are free. always have been.
161st ranked -
OFFER FREE MAGAZINE SUBSCRIPTIONS
OFFER MAG SUBSCRIPTIONS
56th ranked -
ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!
LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!
90th ranked -
Data selling should be disabled for AOL benefits
One Life Protected is selling data according to Reputation Defender. This should be stopped.
161st ranked -
56th ranked
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56th ranked
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237th ranked
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How come I cannot comment on some of these stories? I am paying $39.99 per month for a ser vice that I could get free from other providers.
How come I cannot comment on some of these stories? I am paying $39.99 per month for a service that I could easily get free.
237th ranked
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