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240 results found

  1. I should be able to delete sub accounts from master like in the past. Sub accounts for Ex I have not been with in 10 years and dead for two.

    How can I get rid of these sub accounts licked to my main account, I do not remember the passwords so I cannot sign on to them to delete. Two of them are for an ex I have not been with in 10 years and she died two years ago!

    164th ranked

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  2. an apology

    I made input earlier in this and want to apologize for what I said (go to ****) as completely unfair and rude. AOL has provided good service to me for decades. I was in a bad frame of mind, and am sorry I vented to you.

    164th ranked

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  3. 93rd ranked

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  4. why am i being charged for AOL services?

    why am I being charged for AOL services? yahoo, google, facebook, twitter, the list goes on is all free the only one with a fee is AOL! why?

    93rd ranked

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  5. Explain how a posted comment is violating your terms of agreement.

    I have never violated your terms of agreement regarding civility in posting a comment and yet, for the past three months, anything that I post is automatically rejected. To test this theory that my account has somehow been flagged, I posted "test test test" that was automatically rejected as a violation. Please explain:
    1. why and how a person's account gets flagged
    2. what does it take to get the account unflagged.

    93rd ranked

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  6. 58th ranked

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  7. You’ve got mail

    When I get an email to my AOL inbox I would like it to say “you’ve got Mail”. Literally the only reason I decided to get an AOL was because of nostalgia and I really need that on my phone because I hate my iPhones

    238th ranked

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  8. You should offer other brands and have options besides just Mcafee.

    Like AVG and other brands. Last time I tried Mcafee my pc didn't work well and wasn't easy to uninstall.

    164th ranked

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  9. 58th ranked

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  10. Make Subscription information available to view

    I should not have to hunt around your web site to view my paid subscription information. There should be an easy to find button option on the main page after logging in.

    42nd ranked

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  11. Misdirecting customers intent.

    When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.

    Steve

    164th ranked

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  12. senior citizen rates

    At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.

    24th ranked

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  13. The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could

    RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.

    What a waste of my time . . . Grrr!

    164th ranked

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  14. Get rid of LifeLock. I am notified by credit cards and Identity Guard 3-4 days before LifeLock! AND LifeLock bills me varying amounts.

    Get rid of LifeLock!!! Supposed to be free, but they bill me. They told me that they couldn't cancel it and that AOL had to do that. I finally had to block them on my credit card and then they cancelled my account. It's all about money, isn't it?

    93rd ranked

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  15. review the reviewers! postings that are left wing critical are deleted and postings refused

    review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!

    164th ranked

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  16. AOL mail has not been working since 6/28 when accessed using outlook or iPhone mail app - please fix this.

    AOL has not been working with outlook or iphone mail app for over 2 weeks. It isn't working for many users. AOL - please fix this issue!

    93rd ranked

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  17. I cancelled my $4.99/ month plan and am still being charged

    Cancel my subscription and refund my money

    93rd ranked

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  18. Have been a member of AOL for the past 10 years, yet I went into the hospital last September for a month,.

    Have been a member of AOL, since 2011, went into the hospital last September, when I came out and tried to use my account (northwest60@aol.com), it wasn't there anymore. Can't bring up my e-mails, so had to start a new account(timothy mccleary@aol.com, but even that account won't let me have e-mails.

    93rd ranked

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  19. 58th ranked

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  20. 93rd ranked

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