Skip to content

AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

241 results found

  1. Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    Stop censoring posts!!!! Otherwise I stop paying you!!! Got it????

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Make your "wallet" web app work properly. I'm trying to replace my payment method. It won't let me delete old payment method..

    "Wallet" lets me add a payment method, but it shows no "Delete" option so I can remove the old payment method. Also, there's an expired credit card that does show a "Delete" option, but it doesn't work. I get a message - "We are so sorry! We are having technical issues. Please try again later."
    You've had that same technical difficulty for years now. Please fix it.

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. By allowing me to cancel system mechanic free trail offer

    Be nice to get and email back with a link, this way I don't have tp cancel the transaction to my credit card.

    24th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 164th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Cancellation of service should be retroactive from the date of death! It is sad how you treat someone trying to settle an Estate!

    Cancellation of service should be retroactive from the date of death! It is sad how you treat someone trying to settle an Estate!

    Very disappointed in AOL! You have been providing services to a dead person for 8 months and will not provide a credit for these services.

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. dont charge for terrible service

    aol is 32 bit, my PC is 64 bit so AOL acts like dial up yet you charge for Gold? what is gold? nothing is better! Gmail is free and is five times better!

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. STOP THIS ADD PLEASE

    STOP THIS ADD PLEASE

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm

    I have System Mechanics, but lost the ap to open in. How do I get my ap back ? poppaphil47@aol.comm You are charging me for it every month !

    164th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. CAN'T DELETE EMPTY MAIL FOLDERS

    WASN'T WORKING FOR AWHILE

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I am being charged for AOL Gold but it is not showing on my account?

    I do not want AOL Gold and I have been being charge for over a year for a service I have not even seen on this account. I do not have another AOL account. I need to have resolved! Thank you for your assistance.

    164th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Poor communication

    WHY is it that ALWAYS when I get message about available benefits, Example: say's I'm using 52% of my benefits, THEN ALWAYS WHEN I OPEN ONE TO ADD, comes up BENIFITS FULL or something like that, reading other comments I understand and agree with most, I have been a AOL customer for over 20 years, sadly----------

    42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I am trying to get rid of an Old Credit card in my wallet. But their is no way to get rid of the old out dated card..

    I went to my account and tried to remove an old outdated card. If you want to get paid. I suggest you fix or repair your system.

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    164th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 164th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. i dont want it

    quit shoving stuff i dont want and too many ads

    58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 58th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Can’t ever reach you. Stop charging me. Never received aol gold. Been paying for years to no avail.

    Stop charging me for nothing. McAfee constantly messages that it’s expired. Cojens@aol.com

    93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 93rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Subscriptions and Plans

Categories

Feedback and Knowledge Base