AOL Subscriptions and Plans
239 results found
-
Misdirecting customers intent.
When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.
Steve
161st ranked -
Explain how a posted comment is violating your terms of agreement.
I have never violated your terms of agreement regarding civility in posting a comment and yet, for the past three months, anything that I post is automatically rejected. To test this theory that my account has somehow been flagged, I posted "test test test" that was automatically rejected as a violation. Please explain:
1. why and how a person's account gets flagged
2. what does it take to get the account unflagged.90th ranked -
90th ranked
-
The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could
RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.
What a waste of my time . . . Grrr!
161st ranked -
review the reviewers! postings that are left wing critical are deleted and postings refused
review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!
161st ranked -
why am i being charged for AOL services?
why am I being charged for AOL services? yahoo, google, facebook, twitter, the list goes on is all free the only one with a fee is AOL! why?
90th ranked -
Customer service scammers
I had a problem reinstalling AOL gold in my laptop. I called and someone wanted to have some one AOL out source the service to India.Like Americans are not fit to do this job.Verizon could take Americans money but yet the jobs are sent abroad.
I had an experience last year when I called customer service and someone in India wanted to charge me for directing me on how I should download AOL gold, after gaining entry into my system, and I had no intention of paying $120 , they locked up my system.
Today 7/23/21 The same thing happen…161st ranked -
What is keeping me from accessing two of my three email accounts? They are there for a reason
There are three members of my family and each had an account, but as of a couple weeks ago, all but my original account disappeared.
Not great customer service.161st ranked -
BUY STOPPING BILLING ME FOR THINGS I NEVER ASKED FOR OR DO NOT WANT.
i NEVER ASKED YOU TO SIGN ME UP FOR. YET YOU ARE SAYING I'M 10 DAYS INTO MyPrivacy activation.
I'M SO SICK OF THIS TYPE OF THING FROM AOL l TOOK A FREE TRIAL FOR YOUR SYSTEM MECHANIC AND NOW YOU ARE TRYING TO SWINDAL ME OUT OF MY MONEY BY TRYING TO ADD THIS ONTO MY ACCOUNT.
I AM ALSO ATTATCHING A COPY OF ALL THIS TO THE BBB SO THEY UNDERSTAND THE WAY YOU COMSTANTLY TRY TO TAKE ADVANTAGE OF THE PEOPLE THAT USE AOL. tHEY ONLY NEED TO LOOK AT THE COMPLANTS OF ALL THE USERS TO…
34th ranked -
Get rid of LifeLock. I am notified by credit cards and Identity Guard 3-4 days before LifeLock! AND LifeLock bills me varying amounts.
Get rid of LifeLock!!! Supposed to be free, but they bill me. They told me that they couldn't cancel it and that AOL had to do that. I finally had to block them on my credit card and then they cancelled my account. It's all about money, isn't it?
90th ranked -
Go back to a better version of AOL
I am a charter member of AOL and have observed that the quality of AOL has drastically worsened over the years. Just the latest policy is the inability to view posted comments. Who are the people in charge of AOL? Please replace them.
23rd ranked -
asurion insurance company doesn't stand by policy.
According to my contract with AOL and your company this is something that is covered read your policies. This was previously submitted and accepted and as I stated previously I was in the hospital for several months with covid-19 and was unable to get to you in addition I never received the box for shipping but you did take my $25 for service days
All documentation was supplied and my claim was excepted now you are saying it's not but, If you review your policy you will see it does and was. This information also has been submitted to AOL…161st ranked -
If Lifelock is one of my "benefits", then why I have I never, ever, received any kind of notification from them.
When there is suspected fraud on my credit card, I would like to be notified by Lifelock. In the many years I have had Lifelock as an AOL Benefit, I have never once been notified even though I have had several cases of suspected fraud. How can I be sure it is active?
161st ranked -
AOL mail has not been working since 6/28 when accessed using outlook or iPhone mail app - please fix this.
AOL has not been working with outlook or iphone mail app for over 2 weeks. It isn't working for many users. AOL - please fix this issue!
90th ranked -
Have been a member of AOL for the past 10 years, yet I went into the hospital last September for a month,.
Have been a member of AOL, since 2011, went into the hospital last September, when I came out and tried to use my account (northwest60@aol.com), it wasn't there anymore. Can't bring up my e-mails, so had to start a new account(timothy mccleary@aol.com, but even that account won't let me have e-mails.
90th ranked -
Premium member being targeted by AOL employee
I have been a paid Premium Member for 24 years. My posts are being automatically blocked. I posted just one word several times, yes, maybe, no etc and immediately I am blocked. These words do no violate your guidelines. This unabated discriminatory censorship has got to stop and this individual needs closer supervision by management. Please remedy this immediately. I am paying for this benefit.
161st ranked -
Offer AMAC discounts
Offer AMAC discounts
161st ranked -
I am so upset - you signed me on a free trial for 30 days to get help from getting too much spam - well it is WORSE than eve.
what CAN I do for getting too much spam?
56th ranked -
90th ranked
-
Perhaps Aol can leverage a concierge service for it's members?
A 24/7 concierge service to arrange travel, dining, retail purchases, livery services, deliveries, emergency alerts etc...would be a fantastic service to provide for your customers...
161st ranked
- Don't see your idea?