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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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210 results found

  1. I am trying to cancel a subscription i wasnt aware i had. how do i get hold of you while outside the US?

    I need you to get in touch with me to let me know how to get in touch with you to cancel a subscription while outside the US. You make this extremely difficult. I do not wish to provide my information on a public forum. I wasnt even aware i had this monthly subscription until i reviewed my credit card statement. This is very questionnable business practice.

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  2. 139th ranked

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  3. 139th ranked

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  4. I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    I’m living in France, I subscribed to data secure, I can’t unsubscribe as products are not available outside North America,

    139th ranked

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  5. 139th ranked

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  6. how do I atop this page?

    this page is a constant annoyance

    139th ranked

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  7. hire qualified people to "help".

    They tell me my answers to my security questions do not match. It's the same answers I have used for DECADES. They say mybenefit selections do not match (I'm looking right at the at the TWO choices I made as we speak). Every time I contact on chat it is some excuse not to help. Always endsw in "you need to call 1-800-827-6364 for help. If I had access to a phone why would I use chat? What am I actually paying for? The "forgot password" doesn't even link to a reset feature anymore. Just says we can't help you…

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  8. STOP THIS DASBOARD ADD STOP STOP STOP TAKE 20 MINUTES TO SIGN ON SITES NOW

    STOP THIS DASHBOARD ADD IT TAKES 15 MINUTES TO SIGN ON WEB SITES stop stop stop stop

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  9. overpriced

    for what you charge for aol i can get free other services you should protect my computer for free!! really free as long as i subscribe and eliminate annoying ads fro all services including aol!!!!

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  10. 139th ranked

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  11. Unmonitored forums are useless like this one

    Start monitoring forums too. Especially since 'help site isn't as helpful as it could be. Live support shouldn't be a hassle for paying customers - we shouldn't be expected to pay other fees for help on any issues related to AOL!

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  12. 139th ranked

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  13. Why in the **** is this coming up when I entered a favorite website?????

    Get rid of your ******* interface to a website I wanted to go to. Enough of this ********. The last time it took 6 tries to get through.

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  14. I just want to know how to manage what I hav e now.

    I want to manage mage what I already have

    139th ranked

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  15. STOP POP UP ADS

    I am trying to sign on to Quick Books and your ad is blocking the way repeatedly.

    James Morgan

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  16. I should be able to delete sub accounts from master like in the past. Sub accounts for Ex I have not been with in 10 years and dead for two.

    How can I get rid of these sub accounts licked to my main account, I do not remember the passwords so I cannot sign on to them to delete. Two of them are for an ex I have not been with in 10 years and she died two years ago!

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  17. You’ve got mail

    When I get an email to my AOL inbox I would like it to say “you’ve got Mail”. Literally the only reason I decided to get an AOL was because of nostalgia and I really need that on my phone because I hate my iPhones

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  18. You should offer other brands and have options besides just Mcafee.

    Like AVG and other brands. Last time I tried Mcafee my pc didn't work well and wasn't easy to uninstall.

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  19. my benefits

    DID U ALREADY "SOLD" THEM TO "STINKING YAHOO" ALSO ?????????????????????????????????????

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  20. Misdirecting customers intent.

    When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.

    Steve

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