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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

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264 results found

  1. You can improve by allowing free speech from conservatives. Also you can monitor the posts from liberals the same as you do conservatives.

    Stop the disgraceful bold bias against conservatives and Trump supporters. America is based on Freedom of speech and it is not done at AOL. You are biased to a point of communist acts of aggression.

    71st ranked

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  2. Provide a telephone number where one can get clarification on some item.

    Example;ou will say download free.Does that mean the download is free then a cost to use it starts is is the use going to be free? Another is in the package offerings it said not offered in US andd Canada. I am in the US so why give that info and why cannot i get it when you state its in my package free.Confusing even to a college grad ,English major.

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  3. 71st ranked

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  4. I've been an AOL customer since the mid 90's. If I can't add a new screen name, I'll be canceling my service.

    Please reinstate the ability to add a new screen name(s) to my current service, and quit wasting money on offering "free" services that I have no interest in (IE: McAfee, ID protection, etc.).
    The ability to have multiple screen names on my account was the number one reason I stayed with AOL for roughly 22 years now.
    You have no idea how disappointing not being able to add my daughter to my AOL account is for me.
    I'll wait 30 days to see if you will allow me to rename one of my existing screen names.
    If you are unable…

    71st ranked

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  5. 71st ranked

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  6. Customer service protocols need to be stream lined

    Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.

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  7. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

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  8. 71st ranked

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  9. Get rid of captcha

    images too small, waste of time, worst piece of junk application I have ever seen. threw me out of my account for too many attempts. it wanted cars bicycles crosswalks, many many repeats on each. stupid app

    119th ranked

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  10. 119th ranked

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    1 comment  ·  Admin →
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  11. aarp

    I finally got ahold of someone that said AOL cancelled there contract with AARP so that is why everyone is cancelled. I had to pay to have mine renewed, Mine was expired for over a year before I found out about it.

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    1 comment  ·  Admin →
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  12. Email about a price increase to $33.99. Is it legit?

    I just got an email titled Upcoming changes to your AOL membership pricing about a price increase to $33.99. Is it legit?

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  13. Start by getting a handle on your constant 'New Product' intros which are for the most part something you bundled and renamed and repackaged

    First flush all the new > Good, Better and Best < intros you bring in on a regular basis. I feel like I'm being sold a new set of 'Nothing will stick to it, inside or out, regardless of how high you set the cook temperature cookware . Even if you have AOL ASSIST, not is your problem usually solved, (That's a compliment by the way), But you can't get back to what you you were doing when you had to call for assistance because you're afraid you first have to hear the whole new 'canned pitch' about what software…

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  14. I see that typing my comment here is laced with technical difficulties. Guess AOL dont like posting complaints.

    You're just as woke as everyone else is. Trying to type this message was plagued with difficulties. What I came here for was to describe my first attempt with Premium AOL email. AOL claims to get rid of unwanted ads. Nope, they dont. They school people on how to get rid of them, they dont automatically get rid of anything. They give tools on how to go about doing it yourself. I will say that most of my unwanted emails did stop coming, but I think that my own hard work got them stopped. If AOL would teach a class…

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  15. I today discovered that I have paid monthly for AOL benefits not ever received due to non-activation (of which I was not informed until now)

    Fully inform and assist customers that activation is required - I was told
    I had beenfits paid for monthly for over 15 years that I never received.

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  16. aol technical costs?

    Costs for technical support (2-3 years) way to expensive! taken for a ride after tech support cleaned 37k files! Charging an amount for which ever service.I would want. Contracted agreement.Bogus scammed?

    119th ranked

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  17. Notify customers before you start charging their credit card

    Have used AOL for over 25 years for free.... not notified that my credit card was going to be charged every month now for the same service

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  18. Better display of plan and feature costs especially with new rates

    If I go down to $12, can I still add dialup? What do I lose? My plan has a name but it is not on the list of plans. Raising it t$3 a month not reflected in plan prices offered. If I take the 2 free months, how long am I locked in? The whole presentation feels like a trap!

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  19. MAKE IT EASIER TO CHANGE BILLING CREDIT CARD. IM ****** OFF.

    Button on Main Screen that connects to Billing

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  20. I want to stop paying for a service I have not used in several years. It seems that I have to jump through a LOT of hoops to do that.

    Make it MUCH simpler to cancel my subscription to AOL. I have not used it for several years and want to quit paying. You seem to be requiring me to jump through more hoops than a Cirque de Soleil acrobat to do that. Simplify the process! I've been a paying member since the days of 5-1/4" floppies and $5.00 a month service!

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