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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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155 results found

  1. Cannot connect to aol account

    Help please. Did set up as directed in link but does not work: https://www.postbox-inc.com/setup/email-settings/access-aol-email-via-imap-smtp

    38th ranked
    0 comments  ·  Admin →
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  2. You can improve AOL Mail by going back to the old format. This new formats is friggin' rediculous I HATE it.

    The new email is a perfect example of a goofball trying to fix something that's not broken. Did the new planner used to work for Coke, or better yet ********* or Target? Please give me back the old format as you can jam this new POS.

    64th ranked
    0 comments  ·  Admin →
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  3. I came back to my AOL account to find that you delet but you deleted all my contacts where are my contacts a

    Why is you kept my AOL account open did you delete all my contacts I want to have my contacts back please if not then delete my account off your AOL

    38th ranked
    1 comment  ·  Admin →
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  4. Job fair

    Program

    93rd ranked
    1 comment  ·  Admin →
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  5. My idea

    Don't put my read mail into my Old Mail Automatically. Just leave it, ill do it if I want to.
    Also I'm not interested on your News Feed before I can see my emails, especially Not Trumps Face ever

    64th ranked
    0 comments  ·  Admin →
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  6. Timestamps are wrong

    Bloody yahoo! My timestamps aren't working on my aol address they are all coming in stamped gmt-4 instead of BST, emails arrive in clumps instead of soon after they are sent and when I am replying to my mail the cursor frequently jumps back to the beginning of the reply writing the last half of sentences at the beginning of the email. This is exactly why I left yahoo in the first place and went to aol. Then yahoo buy aol and the same **** starts happening again. What the **** is wrong with you people??

    64th ranked
    0 comments  ·  Admin →
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  7. Why can I NO LONGER create a new folder to store subject specific emails?

    Every time I try to create a new folder, the typing box jumps and disappears thus ly not allowing me to create the new folder. WHY? I have very few folders, so...???

    93rd ranked
    0 comments  ·  Admin →
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  8. Emails I send don't show my full address just a bell and aol which means they go into contact's spam box.

    Can my sent emails show my full address rather than a bell and AOL meaning they often go into friends spam box.

    46th ranked
    0 comments  ·  Admin →
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  9. Copy text

    How about being able to copy text from a message, and being able to save a message to a file on device. Does not seem to be available on Android device.

    28th ranked
    0 comments  ·  Admin →
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  10. I want to close out this email account today.

    How do I close out this account?

    46th ranked
    1 comment  ·  Admin →
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  11. 日付をJST表示に大至急直してほしい。不便極まらない。

    メール着信の時間は重要な情報であるにもかかわらず、なぜ変更したのか？
    意味がわからない。

    93rd ranked
    0 comments  ·  Admin →
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  12. Am I able to retrieve email that I erased in the trash area recently?

    Am I able to retrieve email that I erased in the trash area recently?

    64th ranked
    0 comments  ·  Admin →
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  13. Music player/news/weather

    Add a music player/news&sportshweather. Wind direction/ a caller i.d but for email...

    22nd ranked
    1 comment  ·  Themes and Background  ·  Admin →
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  14. Color combinations of ads.!

    I am elderly w/ all the issues, the use of colors in Ads are important ! As we age it is difficult to read a lot of the mail. Eg. Yellow and white, there are other combinations! I suggest. Alerting your advertisers if they want older generations to read they do some research and change their ads accordingly. There are a lot of us out here!
    Also be sensitive to hard to hear clients!

    46th ranked
    0 comments  ·  Themes and Background  ·  Admin →
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  15. Mail

    Thank u

    28th ranked
    0 comments  ·  Admin →
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