AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
200 results found
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Try a device you've signed in with before fix?
If you're going to have this restriction make it generate a code in your email and let the user put that code in to use the email on a new device. This new system makes it so you can just never use the account on a new device? No prompts, no notifications when you actually log into an old device? It just blocks you from using the new device with no way to unblock it? I can only use my email from an old phone. This is such an insane oversight. The fact it was green lit is insane but…
170th ranked -
Spam is out of control
Spam emails are out of control. No matter how many I mark as spam, I get the same spam emails the next day. It’s as if the spam filter is doing absolutely nothing. This is unacceptable.
170th ranked -
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
117th ranked -
Select an email, search all rmail gor yhst one rmail
Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.
78th ranked -
After changing password they still using verification code.
When changing your old password to a new one,they still send the verification code.
67th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
27th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?
Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
Thank you.
👍😎👍78th ranked -
Give me my account access back
I want to access my aol account. You locked me out I can not recover it and now I can't create my old aol account because my handle exists. I've had the account for 30 years and your telling me It doesn't exist now. I couldn't update my password or anything when I was logged in without going somewhere else and I can't change my password now because it says it isn't there anymore. Give me account access. I want my email back.
10th ranked -
Bring back the old desktop version
Please bring back the old desktop version. The new one is horrible, there is no option to change the themes and background. There is no way to block people who send you spam. Please bring back the old desktop version.
170th ranked -
Bring back the old desktop version
Please bring back the old desktop version, the new one is horrible. No option to change themes or background and no way to block people who are sending you spam. Please bring back the old desktop version.
170th ranked -
Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
27th ranked -
170th ranked
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Aol app
Not able to get Mail and not loading just a black screen on loading
170th ranked -
Forwarding doesn’t work
Last two weeks, going to forward an email. Start to type the address and suddenly the email is not available.
170th ranked -
Mailbox Navigation
I would like the option of the scroll bar at the bottom so that I don't have to move it there manually every time because I choose to have the latest email at the bottom.
170th ranked -
Ability to review email senders that are marked as spam
I mark emails as spam. However, in my haste, I may accidently mark an email that is not SPAM. If there is a way to review spam marked mailers plus the ability to remove one from the list would be good.
However, if that option is already available, WHERE IS IT?170th ranked -
Adds locking up browser
I Hate How The Adds Continue To Lock Up My Browser And My Computer!!!
This Is Totally UNEXCEPTIONABLE!!!!139th ranked -
Mails können nicht versendet werden
Ich erhalte nach länger Zeit Benachrichtigungen darüber, dass E Mails nicht versendet würden. Nach über zwei Stunden!! Ich habe Dead Lines einzuhalten und wenn ich nach so langer Zeit erst angezeigt bekomme (die Email die du vor zwei Stunden verschickt hast wurde übrigens nicht versendet) kann
ich selbst Stunden nach Absenden der Mail unsicher sein.Außerdem wurde Mir nicht der ganze E- Mail inhalt gezeigt.. nur eine Datei und der E Mail Text. Also wurde nur das nicht verschickt? Der Rest schon? Oder wie? Absolut verwirrend.
170th ranked -
Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?
I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.
47th ranked -
Craigslist
Stop sending craigslist email to spam folder. How does this happen? Craigslist email responses are never Spam. AOL does this periodically, and it screws people up.
170th ranked
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