AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
130 results found
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Automatically moving emails out of NEW MAIL to READ
Why are my emails in New Mail folder moved to READ folder after I open them? This is new and never happened before now. Just WHY do you feel the need to ***** with my email and move things around?
40th ranked -
Change Inactivity Deletion Time
AOL should wait THREE years before erasing/deleting email in an account due to inactivity. AOL should send notices/alerts in advance to email holder to caution/warn about any potential automated/random deletion.
44th ranked -
Contacts (Auto-Sync with Google Contacts)
I like to get rid of my Google and permanently switch over to my AOL account, but can't effectively do it until you provide a way to sync my Google contacts, Calendar, as well as the email account I have. Can you please provide a and automatic syncing of all of these components of my Gmail account, at minimum? This would allow me to permanently migrate over to AOL as you provide all the features that my Gmail account offers. There may be other features I utilize with my Google account, but these are the most critical three, that I…
29th ranked -
Changing display name for sent emails on phone.
The instructions to change my display name do not work from my phone. Many people don’t have access to a computer so there should be the same settings on the phone version vs using a desktop.
60th ranked -
Keep Trash For 90 days or more.
On numerous occations I need to find an e mail that was sent to trash. But trash is not kept long enough to go back 90 days. Trash emails need to be kept at least 60 days. 90 days would be better.
60th ranked -
Can't attach downlaods from my desktop to email on phone? Why
Make it possible to attach a desktop file to email from the phone.
30th ranked -
Font color and highlight
I really need AOL to return to "traditional/primary" colors for font and highlight colors.
For instance, I can't select a true red for my texts, where I might want to emphasize a word or section. Your choice of colors makes little sense.
123rd ranked -
Please allow "Reply All" or default option.
Please allow "Reply All" or default option for this common feature.
51st ranked -
AOL im Jahr 2025 wie im Jar 2001
Wieso warnt Ihr einen nicht SOFORT, wenn der Anhang zu groß ist. Wieso muss ich erst Minutenlang warten, bis mir ein Mailer Demon sagt, dass die Mail zu groß ist. Im Jahr 2025, das ist ja heftig. Es gibt 3D Drucker, aber euer E-Mail Dienst kriegt es nicht hin, einen einfach direkt zu warnen, wenn der Anhang zu groß ist. AOL ist wirklich im Jahr 2001 hängen geblieben, Wahnsinn.
100th ranked -
Subscription emails should be separate
Subscription emails should be in a separate kind of inbox. I can't even find legitimate emails anymore because they get barried by my subscriptions which are more of a casual thing for me to read.
100th ranked -
Would like the Option to filter certain emails directly into certain folders I’ve created as soon as the email comes in from emailer’s
Would like the Option to filter certain emails directly into certain folders I’ve created as soon as the email comes in from emailer’s
51st ranked -
I would like to be able to "auto forward"
Ability to auto forward new mail to gmail so i can stop 100 spams per day thanks
12th ranked -
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
10th ranked -
Select an email, search all rmail gor yhst one rmail
Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.
12th ranked -
After changing password they still using verification code.
When changing your old password to a new one,they still send the verification code.
17th ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
8th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?
Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
Thank you.
👍😎👍21st ranked -
Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
11th ranked -
7th ranked
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Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?
I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.
17th ranked
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